Citations (29)
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Raíssa Souto Maior Corrêa de Carvalho & Denise Dumke de Medeiros. (2022) A methodology for assessing the main difficulties faced by SMEs in implementing ISO 9001:2015 requirements. Total Quality Management & Business Excellence 33:13-14, pages 1674-1690.
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Kashif Ali & Satirenjit Kaur Johl. (2022) Soft and hard TQM practices: future research agenda for industry 4.0. Total Quality Management & Business Excellence 33:13-14, pages 1625-1655.
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Laura Bravi & Federica Murmura. (2022) Evidences about ISO 9001:2015 and ISO 9004:2018 implementation in different-size organisations. Total Quality Management & Business Excellence 33:11-12, pages 1366-1386.
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Luiz Henrique Marra da Silva Ribeiro, Luiz Alberto Beijo, Eduardo Gomes Salgado & Denismar Alves Nogueira. (2022) Bayesian modelling of number of ISO 9001 issued in Brazilian territory: a regional and state level analysis. Total Quality Management & Business Excellence 33:9-10, pages 1183-1212.
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Alberto Bayo-Moriones & Rocio de la Torre. (2022) Analysing the relationship between QM, performance appraisal and pay for performance. Total Quality Management & Business Excellence 33:9-10, pages 1056-1083.
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Carla Casteleiro & Luís Mendes. (2022) Exploring the influence of quality management systems in work engagement and psychological empowerment in private institutions of social solidarity. Total Quality Management & Business Excellence 33:3-4, pages 243-277.
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Huiming Liu, Su Wu, Chongwen Zhong & Ying Liu. (2021) An empirical exploration of quality management practices and firm performance from Chinese manufacturing industry. Total Quality Management & Business Excellence 32:15-16, pages 1694-1712.
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Jen-Ming Liu, Elaine Q. Borazon & Jose Gerardo O. Santamaria. (2021) Antecedents of quality performance in the Philippine micro, small, and medium hospitality sector. Asia Pacific Business Review 27:4, pages 559-582.
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Fagner José Coutinho de Melo & Denise Dumke de Medeiros. (2021) Applying interpretive structural modeling to analyze the fundamental concepts of the management excellence model guided by the risk-based thinking of ISO 9001: 2015. Human and Ecological Risk Assessment: An International Journal 27:3, pages 742-772.
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Welby V. Loury Okoumba, Chengedzai Mafini & Joyendu Bhadury. (2020) Supply chain management and organizational performance: Evidence from SMEs in South Africa. Africa Journal of Management 6:4, pages 295-326.
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Articles from other publishers (19)
Fatma Lehyani, Alaeddine Zouari, Ahmed Ghorbel & Michel Tollenaere. (2023) Do KM and TQM have an impact on employee effectiveness and supply chain performance?. International Journal of Lean Six Sigma.
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Samah Mohammed Hassis, Mohammed Azzam Othman & Yahya Saleh. (2023) The impact of total quality management on corporate sustainability in the manufacturing sector: corporate social responsibility as a mediator. The TQM Journal 35:8, pages 2572-2597.
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Mohammed Awad Alshahrani & Khalid Sami Husain. (2023) The effectiveness of the implementation of ISO 9001 on SMEs performance: the case of an emerging economy. International Journal of Quality & Reliability Management.
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Fatma Lehyani, Alaeddine Zouari, Ahmed Ghorbel, Michel Tollenaere & José Carlos Sá. (2023) Knowledge Management and Total Quality Management Impact on Employee Effectiveness in Emerging Industries: Case of Tunisian Small and Medium Enterprises. Sustainability 15:5, pages 3872.
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Palash Saha, Subrata Talapatra, H. M. Belal & Victoria Jackson. (2022) Unleashing the Potential of the TQM and Industry 4.0 to Achieve Sustainability Performance in the Context of a Developing Country. Global Journal of Flexible Systems Management 23:4, pages 495-513.
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Luís César Ferreira Motta Barbosa, Otávio José de Oliveira, Marcio Cardoso Machado, Ana Clara Tomaz Morais, Patrícia Maria Bozola & Manuel Gilberto Freitas Santos. (2021) Lessons learned from quality management system ISO 9001:2015 certification: practices and barrier identification from Brazilian industrial companies. Benchmarking: An International Journal 29:8, pages 2593-2614.
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Biljana MaljugićM.M., Dragan ĆoćkaloŽ.Ž. & Dejan ĐorđevićB.B.. (2022) TQM and company performance: Review of literature and business practices 2015 - 2020. Tehnika 77:1, pages 107-121.
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Timothy Adesanya IbidapoTimothy Adesanya Ibidapo. 2022. From Industry 4.0 to Quality 4.0. From Industry 4.0 to Quality 4.0
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Bikash Barua. (2021) Impact of total quality management factors on knowledge creation in the organizations of Bangladesh. The TQM Journal 33:6, pages 1516-1543.
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Ozan Okudan & Cenk Budayan. (2021) Reasons for Performance Differences among ISO 9001:2015–Certified Construction Companies in the Perspective of TQM Elements. Journal of Management in Engineering 37:5.
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Lívia da Silveira Pereira Reinaldo, Julio Vieira Neto, Rodrigo Goyannes Gusmão Caiado & Osvaldo Luiz Gonçalves Quelhas. (2020) Critical factors for total quality management implementation in the Brazilian construction industry. The TQM Journal 33:5, pages 1001-1019.
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Sulaiman Mohammed Khalid, Khairul Anuar Mohd Ali, Zafir Khan Mohamed Makhbul, Mohd Helmi Ali & Siti Daleela Mohd Wahid. (2021) Exploring the Effects of a Modified Higher Education Performance Service Quality Model on Organisational Sustainability: The Case of Malaysian Polytechnics. Sustainability 13:14, pages 8105.
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Ankesh Mittal & Pardeep Gupta. (2021) An Empirical Study on Enhancing Product Quality and Customer Satisfaction Using Quality Assurance Approach in an Indian Manufacturing Industry. International Journal of Mathematical, Engineering and Management Sciences 6:3, pages 878-893.
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Lillian Do Nascimento Gambi, Fabiane Letícia Lizarelli, Alex Ribeiro Rosa Junior & Harry Boer. (2020) The impact of quality management practices on innovation: an empirical research study of Brazilian manufacturing companies. Benchmarking: An International Journal 28:3, pages 1059-1082.
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Erika Briones-Castañeda, Gianmarco Carlos-Ramon, Carlos Torres-Sifuentes, Jose Rojas-García & Carlos Raymundo-Ibañez. 2021. Proceedings of the 5th Brazilian Technology Symposium. Proceedings of the 5th Brazilian Technology Symposium
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Abuaraki Osman Ahmed & Abdalla Abdelrahim Idris. (2020) Examining the relationship between soft total quality management (TQM) aspects and employees' job satisfaction in “ISO 9001” Sudanese oil companies. The TQM Journal 33:1, pages 95-124.
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Juan José Tarí, José F. Molina-Azorín, Jorge Pereira-Moliner & María D. López-Gamero. (2020) Internalization of quality in public organizations. Academia Revista Latinoamericana de Administración 33:3/4, pages 445-461.
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Huiming Liu, Su Wu, Chongwen Zhong & Ying Liu. (2020) The Sustainable Effect of Operational Performance on Financial Benefits: Evidence from Chinese Quality Awards Winners. Sustainability 12:5, pages 1966.
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Abdellah Arab & Gilles Lambert. (2020) L’entreprise comme lieu d’apprentissage et de changement : monographie de la première certification iso 9001 en Algérie. Management international 24:3, pages 163-174.
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