Advanced search
Publication Cover
Total Quality Management & Business Excellence Volume 31, 2020 - Issue 5-6
Submit an article Journal homepage
4,272
Views
38
CrossRef citations to date
0
Altmetric
Articles

Total quality management and sustainable competitive advantage: serial mediation of transformational leadership and executive ability

Rui ChenBusiness College, HuaiYin Institute of Technology, Jiangsu, People’s Republic of China;Graduate School of Business and Operations Management, Chang Jung Christian University, Tainan, Taiwan
,
Yuan-Duen LeeGraduate School of Business and Operations Management, Chang Jung Christian University, Tainan, Taiwan
&
Cheng-Hua WangGraduate School of Business and Operations Management, Chang Jung Christian University, Tainan, TaiwanCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0002-8700-8632
ORCID Icon
Pages 451-468 | Published online: 31 May 2018

Citations (38)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (3)

Maja Glogovac, Jelena Ruso, Sanela Arsić, Ana Rakić & Isidora Milošević. (2023) Leadership for Quality 4.0 Improvement, Learning, and Innovation. Engineering Management Journal 35:3, pages 313-329.
Read now
Ali Mohamad Mouazen & Ana Beatriz Hernández-Lara. (2023) Visualising the quality and the evolution of transactional and transformation leadership research: a 16-year bibliometric review. Total Quality Management & Business Excellence 34:1-2, pages 148-182.
Read now
Athanasios Kriemadis, Georgios Sainis & George Haritos. (2022) The impact of quality management systems on financial performance under crisis conditions: evidence from SMEs. Total Quality Management & Business Excellence 33:15-16, pages 1846-1871.
Read now

Articles from other publishers (35)

Kari Lepistö, Minna Saunila & Juhani Ukko. (2023) The effects of soft total quality management on the sustainable development of SMEs . Sustainable Development 31:4, pages 2797-2813.
Crossref
Rana Faizan Gul, Khalid Jamil, Sohaib Mustafa, Nasif Raza Jaffri, Aliya Anwar & Fazal Hussain Awan. (2023) Studying the green performance under the lens of total quality management in Chinese SMEs. Environment, Development and Sustainability.
Crossref
Nathália Gomes da Silva Neves & Denise Medeiros Ribeiro Salles. (2023) The influences of engagement on the perception of quality management systems in the oil and gas industry. Revista Científica Multidisciplinar Núcleo do Conhecimento, pages 106-122.
Crossref
Nathália Gomes da Silva Neves & Denise Medeiros Ribeiro Salles. (2023) Las influencias del compromiso en la percepción de los sistemas de gestión de la calidad en la industria de petróleo y gas. Revista Científica Multidisciplinar Núcleo do Conhecimento, pages 106-122.
Crossref
Nathália Gomes da Silva Neves & Denise Medeiros Ribeiro Salles. (2023) As influências do engajamento na percepção de sistemas de gestão da qualidade na indústria de óleo e gás. Revista Científica Multidisciplinar Núcleo do Conhecimento, pages 106-122.
Crossref
Matheus Marcelino Lescura, Julio Cesar Alves & Nilo Antonio de Souza Sampaio. (2023) Linear low density polyethylene film process capability analysis. Revista de Gestão e Secretariado (Management and Administrative Professional Review) 14:5, pages 8103-8110.
Crossref
Ismail Hussein Amzat, Abdul Hakeem Alade Najimdeen, Lynne M. Walters, Byabazaire Yusuf & Nena Padilla-Valdez. (2023) Determining Service Quality Indicators to Recruit and Retain International Students in Malaysia Higher Education Institutions: Global Issues and Local Challenges. Sustainability 15:8, pages 6643.
Crossref
M. Birasnav, Swapna Bhargavi Gantasala, Venugopal Prabhakar Gantasala & Abhishek Singh. (2022) Total quality leadership and organizational innovativeness: the role of social capital development in American schools. Benchmarking: An International Journal 30:3, pages 811-833.
Crossref
Juan José Tarí, Silvia Portela Maquieira & José F. Molina-Azorín. (2023) The link between transformational leadership and the EFQM model elements. Business Process Management Journal 29:2, pages 447-464.
Crossref
Michela Floris, Michela Marongiu, Cinzia Dessi & Angela Dettori. (2021) Total quality management as driver for internationalization: a case study of a small family firm. Journal of Family Business Management 12:4, pages 614-636.
Crossref
Khawaja Khalid Mehmood, Mehreen Mushtaq & Jalal Rajeh Hanaysha. (2022) Impact of organizational climate, culture, leadership and structure on competitive advantage: mediating effect of absorptive capacity. South Asian Journal of Business Studies.
Crossref
Tamoor Azam, Wang Songjiang, Khalid Jamil, Sobia Naseem & Muhammad Mohsin. (2022) Measuring green innovation through total quality management and corporate social responsibility within SMEs: green theory under the lens. The TQM Journal.
Crossref
Kenny S. L. Cheah, Zuraidah Abdullah & Min Xiao. (2022) Mediating Role of Intra-Team Conflict between Paternalistic Leadership and Decision-Making Quality among China University’s CMT during COVID-19. International Journal of Environmental Research and Public Health 19:18, pages 11697.
Crossref
Liping Wang, Shucen Jin & Chuang Li. (2022) Research on the impact mechanism of enterprise green technology innovation based on the analysis framework of theory of planned behavior: evidence from heavily polluting listed enterprises in China. Environmental Science and Pollution Research 30:4, pages 9974-10000.
Crossref
Fernando Caixeta, André M. Carvalho, Pedro Saraiva & Fausto Freire. (2022) Sustainability-Focused Excellence: A Novel Model Integrating the Water–Energy–Food Nexus for Agro-Industrial Companies. Sustainability 14:15, pages 9678.
Crossref
Ebenezer Afum, Yaw Agyabeng-Mensah, Charles Baah, Gloria K.Q. Agyapong, Johana Andrea Lascano Armas & Omar Al Farooque. (2022) Prioritizing zero-waste performance and green differentiation advantage through the Prism of circular principles adoption: A mediated approach. Journal of Cleaner Production 361, pages 132182.
Crossref
Farooq Ahmad, Khurram Mustafa, Syed Ali Raza Hamid, Kausar Fiaz Khawaja, Shagufta Zada, Saqib Jamil, Muhammad Nawaz Qaisar, Alejandro Vega-Muñoz, Nicolás Contreras-Barraza & Naveed Anwer. (2022) Online Customer Experience Leads to Loyalty via Customer Engagement: Moderating Role of Value Co-creation. Frontiers in Psychology 13.
Crossref
Suebsakul Tonjang & Natcha Thawesaengskulthai. (2022) Total Quality and Innovation Management in Healthcare (TQIM-H) for an Effective Innovation Development: A Conceptual Framework and Exploratory Study. Applied System Innovation 5:4, pages 70.
Crossref
Syed Asim Shah, Muhammad Ali Asif, Muhammad Haroon Shoukat, Sema Polatci & Shafique Ur Rehman. (2022) Quality Management Practices and Inter-Organizational Project Performance: Moderating Effects of Inter-Organizational Communication, Relationship, and Process Conflicts in Healthcare. SAGE Open 12:3, pages 215824402211138.
Crossref
Mohammad Ali Ibrahim Al Khasabah, Hayatul Safrah Salleh, Nik Hazimah Nik Mat & Siti Nur Atikah Zulkiffli. (2022) The Relationship among Total Quality Management, Operational Performance and Competitive Advantage in the Jordanian Banking Sector. WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS 19, pages 599-613.
Crossref
Biljana MaljugićM.M., Dragan ĆoćkaloŽ.Ž. & Dejan ĐorđevićB.B.. (2022) TQM and company performance: Review of literature and business practices 2015 - 2020. Tehnika 77:1, pages 107-121.
Crossref
Mohammad Ali Ibrahim Al Khasabah, Hayatul Safrah Salleh, Nik Hazimah Nik Mat & Siti Nur Atikah Zulkiffli. (2022) Nexus between total quality management and competitive advantage in Jordanian banking sector: The mediating effect of quality performance. Corporate Governance and Organizational Behavior Review 6:2, special issue, pages 193-205.
Crossref
Munawar Muchlish & Mazda Eko Sri Tjahyono. (2022) Influence of TQM on increasing sustainable competitive advantage with transformational leadership as a mediation variable. International Journal of Research in Business and Social Science (2147- 4478) 10:8, pages 100-106.
Crossref
F. Lehyani, M.A. Keskes & A. Zouari. (2022) Analysis of Knowledge Management and Total Quality Management Application into Tunisian Small and Medium Enterprises. IFAC-PapersOnLine 55:10, pages 2048-2053.
Crossref
R. A. Alabugina, Wang Liang & Han Ke. 2022. SMART Automatics and Energy. SMART Automatics and Energy 19 27 .
Georgios Sainis, Athanasios Kriemadis & Dimitra Kapnisi. 2022. Business Under Crisis, Volume III. Business Under Crisis, Volume III 235 255 .
Anatoliy Alabugin, Konstantin Osintsev & Sergei Aliukov. (2021) Methodological Foundations for Modeling the Processes of Combining Organic Fuel Generation Systems and Photovoltaic Cells into a Single Energy Technology Complex. Energies 14:10, pages 2816.
Crossref
Mohamed Battour, Maged Barahma & Mohammed Al-Awlaqi. (2021) The Relationship between HRM Strategies and Sustainable Competitive Advantage: Testing the Mediating Role of Strategic Agility. Sustainability 13:9, pages 5315.
Crossref
Cláudia Sousa Silva, José Magano, Ana Matos & Teresa Nogueira. (2021) Sustainable Quality Management Systems in the Current Paradigm: The Role of Leadership. Sustainability 13:4, pages 2056.
Crossref
Aviva Bashan & Sigal Kordova. (2021) Globalization, quality and systems thinking: integrating global quality Management and a systems view. Heliyon 7:2, pages e06161.
Crossref
娟 王. (2021) A Review of Nursing Performance. Nursing Science 10:06, pages 651-655.
Crossref
Xue-Liang Pei, Jia-Ning Guo, Tung-Ju Wu, Wen-Xin Zhou & Shang-Pao Yeh. (2020) Does the Effect of Customer Experience on Customer Satisfaction Create a Sustainable Competitive Advantage? A Comparative Study of Different Shopping Situations. Sustainability 12:18, pages 7436.
Crossref
Oluwayomi Kayode Babatunde. (2020) Autobiographical internal dialogue on TQM. The TQM Journal 33:2, pages 503-520.
Crossref
Mónica Martínez-Gómez, José Manuel Jabaloyes Vivas & Andrés Carrión García. (2020) Relevance of Skills in Total Quality Management in Engineering Studies as a Tool for Performing Their Jobs. Sustainability 12:5, pages 2065.
Crossref
Mohammad Talukder, Mohammed Shakhawat Hossain & Sanjeev Kumar. (2022) Blue Ocean Strategies in Hotel Industry in Bangladesh: A Review of Present Literatures' Gap and Suggestions for Further Study. SSRN Electronic Journal.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.