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Total Quality Management & Business Excellence Volume 31, 2020 - Issue 13-14
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Articles

Work-performance and internalisation of ISO 9000 standards: A shop-floor workers perspective

Alejandro Bello–Pintadoa Department of Business Administration, Universidad Pública de Navarra, Pamplona, SpainORCID Iconhttps://orcid.org/0000-0003-0186-716X
ORCID Icon,
Iñaki Heras–Saizarbitoriab Department of Management, Universidad del País Vasco UPV/EHU, San Sebastián, SpainCorrespondence[email protected]
&
Javier Merino–Díaz-de-Cerioa Department of Business Administration, Universidad Pública de Navarra, Pamplona, Spain
Pages 1427-1441 | Published online: 24 Oct 2018

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Juan José Tarí, Jorge Pereira-Moliner, José F. Molina-Azorín & María D. López-Gamero. (2022) The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry. Total Quality Management & Business Excellence 33:13-14, pages 1656-1673.
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Juan José Tarí, Jorge Pereira-Moliner, José F. Molina-Azorín & María D. López-Gamero. (2020) Quality standards and competitive advantage: the role of human issues in tourism organizations. Current Issues in Tourism 23:20, pages 2515-2532.
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Articles from other publishers (4)

Neda Trifkovic. (2023) Certifiable management standards, labor productivity, and worker wages: Evidence from the food sector in Vietnam. Agribusiness.
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Philipp Danylak, Sebastian Lins, Malte Greulich & Ali Sunyaev. (2022) Toward a Unified Framework for Information Systems Certification Internalization. Toward a Unified Framework for Information Systems Certification Internalization.
Juan José Tarí, José F. Molina-Azorín, Jorge Pereira-Moliner & María D. López-Gamero. (2020) Internalization of quality in public organizations. Academia Revista Latinoamericana de Administración 33:3/4, pages 445-461.
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Artitzar Erauskin‐Tolosa, Eugenio Zubeltzu‐Jaka, Iñaki Heras‐Saizarbitoria & Olivier Boiral. (2019) ISO 14001, EMAS and environmental performance: A meta‐analysis. Business Strategy and the Environment 29:3, pages 1145-1159.
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