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Total Quality Management & Business Excellence Volume 32, 2021 - Issue 3-4
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Review Article

The link between people and performance under the EFQM excellence model umbrella

L. Para-Gonzáleza Economics and Juridical Sciences Department, University Centre of Defence at the Spanish Air Force Academy, Murcia, SpainCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0003-1873-4937
ORCID Icon,
D. Jiménez-Jiménezb Business Organization Department, University of Murcia, Murcia, SpainORCID Iconhttps://orcid.org/0000-0002-1790-0799
ORCID Icon &
A. R. Martínez-Lorentec Economics Business Department, Technical University of Cartagena, Cartagena, SpainORCID Iconhttps://orcid.org/0000-0003-0771-2935
ORCID Icon
Pages 410-430 | Published online: 04 Dec 2018

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Rafael Periañez-Cristobal, Arturo Calvo-Mora, Manuel Rey-Moreno & Eva Suárez. (2021) Organisational profiles: key factors and results from the EFQM model perspective. Total Quality Management & Business Excellence 32:15-16, pages 1850-1873.
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Articles from other publishers (5)

Juan José Tarí, Silvia Portela Maquieira & José F. Molina-Azorín. (2023) The link between transformational leadership and the EFQM model elements. Business Process Management Journal 29:2, pages 447-464.
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Lilian M. de Menezes, Ana B. Escrig-Tena & Juan C. Bou-Llusar. (2022) Sustainability and Quality Management: has EFQM fostered a Sustainability Orientation that delivers to stakeholders?. International Journal of Operations & Production Management 42:13, pages 155-184.
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Mehmet ÇOBAN & Ülkü UZUNÇARŞILI. (2022) Kurumsal Teori Perspektifinden EFQM Modelinin Stratejik İKY Üzerine Etkisi, Ampirik Bir Çalışma. Yönetim Bilimleri Dergisi 20:45, pages 667-693.
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Gözde YANGINLAR & Sait GÜL. (2022) An EFQM-Based Self-Assessment Method for Railway Transportation Service Quality: An Application with Intuitionistic Fuzzy AHP. Ege Akademik Bakis (Ege Academic Review).
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Mohammed Hamdan Alanazi. (2021) Towards a further step in understanding business excellence models: a comparative approach. Benchmarking: An International Journal 28:8, pages 2465-2495.
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