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Scandinavian Journal of Hospitality and Tourism Volume 19, 2019 - Issue 1
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Articles

Storytelling: a way for winter adventure guides to manage emotional labour

Line MathisenNorut, Alta, NorwayCorrespondence[email protected]
Pages 66-81 | Received 22 Nov 2017, Accepted 28 Nov 2017, Published online: 04 Dec 2017

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Daniela Buzova, Silvia Sanz-Blas & Amparo Cervera-Taulet. (2023) Co-creating emotional value in a guided tour experience: the interplay among guide’s emotional labour and tourists’ emotional intelligence and participation. Current Issues in Tourism 26:11, pages 1748-1762.
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Helen C. Williams, Katrina Pritchard, Maggie C. Miller & Adele Doran. (2023) Mapping embodiment across the nexus of gender, tourism, and entrepreneurship. Journal of Sustainable Tourism 0:0, pages 1-20.
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Heather Clark & Adam Weaver. (2020) Emotion and rationality by degree: a history of the hospitality degree program at Niagara College Canada. Journal of Teaching in Travel & Tourism 20:4, pages 364-388.
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Marcus Hansen, Alan Fyall & Thanasis Spyriadis. (2020) Adventure or amusement? Image and identity challenges for the aerial adventure industry and implications for positioning and policy. Anatolia 31:3, pages 423-435.
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Jan Henrik Nilsson & Malin Zillinger. (2020) Free guided tours: storytelling as a means of glocalizing urban places. Scandinavian Journal of Hospitality and Tourism 20:3, pages 286-301.
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Zaid Alrawadieh, Gurel Cetin, Mithat Zeki Dincer & Fusun Istanbullu Dincer. (2020) The impact of emotional dissonance on quality of work life and life satisfaction of tour guides. The Service Industries Journal 40:1-2, pages 50-64.
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Reidar J. Mykletun. (2018) Adventure tourism in the North – six illustrative cases. Scandinavian Journal of Hospitality and Tourism 18:4, pages 319-329.
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Jadwiga Berbeka. (2018) The value of remote Arctic destinations for backcountry skiers. Scandinavian Journal of Hospitality and Tourism 18:4, pages 393-418.
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Sigmund Andersen & Carsten Gade Rolland. (2018) Educated in friluftsliv – working in tourism. Scandinavian Journal of Hospitality and Tourism 18:4, pages 362-376.
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Articles from other publishers (1)

Jelena Farkic. (2018) Outdoor guiding as hospitality work. Annals of Tourism Research 73, pages 197-199.
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