Citations (10)
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Nkosivile Welcome Madinga, Marlé van Eyk & Felix Amoah. (2023) LGBT Tourism in South Africa: the influence of customer value on behavioural intention. Current Issues in Tourism 26:11, pages 1813-1827.
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Samuel Sekyi, Dina Asiedu & Nana Yaw Oppong. (2022) Retention of Health Professionals in the Upper West Region of Ghana: Application of Partial Least Square Structural Equation Modelling. Journal of African Business 23:1, pages 1-22.
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Ho Le Thu Trang, Jin-Soo Lee & Heesup Han. (2019) How do green attributes elicit pro-environmental behaviors in guests? The case of green hotels in Vietnam. Journal of Travel & Tourism Marketing 36:1, pages 14-28.
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Articles from other publishers (7)
Monika Piątkowska. (2023) Do perceived value and satisfaction affect customers’ behavioural intentions? A case study of Polish squash clubs. Journal of Marketing and Consumer Behaviour in Emerging Markets 2023:2(17), pages 17-31.
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Pedro Simões Coelho, Paulo Rita & Ricardo F. Ramos. (2022) How the response to service incidents change customer–firm relationships. European Journal of Management and Business Economics 32:2, pages 168-184.
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Ariana Furtado, Ricardo F. Ramos, Bruno Maia & Joana Martinho Costa. (2022) Predictors of Hotel Clients’ Satisfaction in the Cape Verde Islands. Sustainability 14:5, pages 2677.
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Dikky Indrawan, Accesstia Christy & Henk Hogeveen. (2021) Improving poultry meat and sales channels to address food safety concerns: consumers' preferences on poultry meat attributes. British Food Journal 123:13, pages 529-546.
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Nikolina Palamidovska-Sterjadovska, Nikola Levkov & Anita Ciunova-Shuleska. 2021. Eurasian Business and Economics Perspectives. Eurasian Business and Economics Perspectives
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Olumide Jaiyeoba, Douglas T. Svotwa & Mornay Roberts-Lombard. (2020) Precursors and outcome of customer satisfaction/delight in business-to-consumer relationships in Botswana. South African Journal of Business Management 51:1.
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Charles Makanyeza & Lovemore Chikazhe. (2017) Mediators of the relationship between service quality and customer loyalty. International Journal of Bank Marketing 35:3, pages 540-556.
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