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Original Articles

Development of an Instrument to Measure Web Site Personality

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Pages 4-46 | Published online: 01 Jul 2013

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Freya De Keyzer, Nathalie Dens & Patrick De Pelsmacker. (2019) The Impact of Relational Characteristics on Consumer Responses to Word of Mouth on Social Networking Sites. International Journal of Electronic Commerce 23:2, pages 212-243.
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Tien Wang, Ralph Keng-Jung Yeh, David C. Yen & Mirhanna Gabrielle Sandoya. (2016) Antecedents of emotional attachment of social media users. The Service Industries Journal 36:9-10, pages 438-451.
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Saeed Shobeiri, Ebrahim Mazaheri & Michel Laroche. (2015) How Would the E-Retailer’s Website Personality Impact Customers’ Attitudes toward the Site?. Journal of Marketing Theory and Practice 23:4, pages 388-401.
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Chang-Dae Ham & Hyung-Seok Lee. (2015) Internet media personality: scale development and advertising implications. International Journal of Advertising 34:2, pages 327-349.
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Iryna Pentina, BasharS. Gammoh, Lixuan Zhang & Michael Mallin. (2013) Drivers and Outcomes of Brand Relationship Quality in the Context of Online Social Networks. International Journal of Electronic Commerce 17:3, pages 63-86.
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Chingching Chang. (2012) Is that website for me?. International Journal of Advertising 31:4, pages 835-860.
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Jaewon Choi, HongJoo Lee & YongCheol Kim. (2011) The Influence of Social Presence on Customer Intention to Reuse Online Recommender Systems: The Roles of Personalization and Product Type. International Journal of Electronic Commerce 16:1, pages 129-154.
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Articles from other publishers (34)

Faruk Lawal Ibrahim Dutsinma, Debajyoti Pal, Pranab Roy & Himanshu Thapliyal. (2023) Personality is to a Conversational Agent What Perfume is to a Flower. IEEE Consumer Electronics Magazine 12:6, pages 20-26.
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Debajyoti Pal, Vajirasak Vanijja, Himanshu Thapliyal & Xiangmin Zhang. (2023) What affects the usage of artificial conversational agents? An agent personality and love theory perspective. Computers in Human Behavior 145, pages 107788.
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Bo Liang & Ye Wang. (2021) Using integrated marketing communications to promote country personality via government websites. Place Branding and Public Diplomacy 19:1, pages 79-92.
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Nattida Soonpipatskul, Debajyoti Pal, Bunthit Watanapa & Nipon Charoenkitkarn. (2023) Personality Perceptions of Conversational Agents: A Task-Based Analysis Using Thai as the Conversational Language. IEEE Access 11, pages 94545-94562.
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Mijka Ghorbani, Maria Karampela & Andrea Tonner. (2022) Consumers’ brand personality perceptions in a digital world: A systematic literature review and research agenda. International Journal of Consumer Studies 46:5, pages 1960-1991.
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Mels de Kloet & Shengyun Yang. (2022) The effects of anthropomorphism and multimodal biometric authentication on the user experience of voice intelligence. Frontiers in Artificial Intelligence 5.
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Yosra Akrimi & Romdhane Khemakhem. 2022. Social Customer Relationship Management (Social-CRM) in the Era of Web 4.0. Social Customer Relationship Management (Social-CRM) in the Era of Web 4.0 26 47 .
Reza Fazli-Salehi, Mahshid Jahangard, Ivonne M. Torres, Rozbeh Madadi & Miguel Ángel Zúñiga. (2022) Social media reviewing channels: the role of channel interactivity and vloggers’ self-disclosure in consumers’ parasocial interaction. Journal of Consumer Marketing 39:2, pages 242-253.
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Dasom Park & Kiechan Namkung. (2021) Exploring Users’ Mental Models for Anthropomorphized Voice Assistants through Psychological Approaches. Applied Sciences 11:23, pages 11147.
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Soumyadeep Roy, Shamik Sural, Niyati Chhaya, Anandhavelu Natarajan & Niloy Ganguly. (2021) An Integrated Approach for Improving Brand Consistency of Web Content. ACM Transactions on the Web 15:2, pages 1-25.
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Yunhwan Kim & Sunmi Lee. (2021) Personality of Public Health Organizations’ Instagram Accounts and According Differences in Photos at Content and Pixel Levels. International Journal of Environmental Research and Public Health 18:8, pages 3903.
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Kullanun SripongpunPHDPHD, Nattanan SaksamritPHDPHD, Watcharapong IntarawongPHDPHD & Pattama Suriyakul Na AyudhyaPHDPHD. (2021) Investigating University Characteristics on Personality Traits. GATR Global Journal of Business Social Sciences Review 9:1, pages 58-64.
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Atieh Poushneh. (2021) Humanizing voice assistant: The impact of voice assistant personality on consumers’ attitudes and behaviors. Journal of Retailing and Consumer Services 58, pages 102283.
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Ramazan MURADİ & Adem AKBIYIK. (2020) KÜLTÜREL FARKLILIKLARIN MÜŞTERİ MEMNUNİYETİ ÜZERİNDEKİ ROLÜ: TURİZM SEKTÖRÜNDE ÇEVRİMİÇİ YORUMLARIN ANALİZİ. Bolu Abant İzzet Baysal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 20:1, pages 229-254.
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Ziming Wu, Taewook Kim, Quan Li & Xiaojuan Ma. (2019) Understanding and Modeling User-Perceived Brand Personality from Mobile Application UIs. Understanding and Modeling User-Perceived Brand Personality from Mobile Application UIs.
Kokil Jain & Devnika Yadav. 2019. System Performance and Management Analytics. System Performance and Management Analytics 347 360 .
Wee-Kheng Tan, Yung-Jen Hsiao, Shu-Fen Tseng & Chien-Lung Chan. (2018) Smartphone application personality and its relationship to personalities of smartphone users and social capital accrued through use of smartphone social applications. Telematics and Informatics 35:1, pages 255-266.
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Gary Davies, José I. Rojas-Méndez, Susan Whelan, Melisa Mete & Theresa Loo. (2018) Brand personality: theory and dimensionality. Journal of Product & Brand Management 27:2, pages 115-127.
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Kijpokin Kasemsap. 2018. Social Media Marketing. Social Media Marketing 425 453 .
Insin Kim & Joonhyeong Joseph Kim. (2017) Older adults’ parasocial interaction formation process in the context of travel websites: The moderating role of parent-child geographic proximity. Tourism Management 63, pages 399-416.
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Vincent Cicchirillo & Amanda Mabry. (2016) Advergaming and healthy eating involvement. Internet Research 26:3, pages 587-603.
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Kijpokin Kasemsap. 2016. Competitive Social Media Marketing Strategies. Competitive Social Media Marketing Strategies 173 200 .
Shafquat Chishti, Xiaosong Li & Abdolhossein Sarrafzadeh. 2015. Neural Information Processing. Neural Information Processing 522 530 .
Christophe Bèzes. (2014) Definition and psychometric validation of a measurement index common to website and store images. Journal of Business Research 67:12, pages 2559-2578.
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Xiao Tong & Jin Su. (2014) Exploring the personality of sportswear brands. Sport, Business and Management: An International Journal 4:2, pages 178-192.
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Rita Valette-Florence & Virginie De Barnier. (2013) Towards a micro conception of brand personality: An application for print media brands in a French context. Journal of Business Research 66:7, pages 897-903.
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Iryna Pentina, Lixuan Zhang & Oksana Basmanova. (2013) Antecedents and consequences of trust in a social media brand: A cross-cultural study of Twitter. Computers in Human Behavior 29:4, pages 1546-1555.
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Cindy Lombart & Didier Louis. (2012) La personnalité de l'enseigne : un outil de marketing relationnel. Management & Avenir n° 51:1, pages 15-41.
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G. Russell Merz. 2012. Advances in Advertising Research (Vol. III). Advances in Advertising Research (Vol. III) 137 152 .
Haythem Guizani, Rita Valette-Florence & Virginie de Barnier. (2010) La perception des clients vs celle des employés dans l'évaluation du capital marque de la banque : l'influence des traits de personnalité et des émotions ressenties. Marché et organisations N° 12:2, pages 89-114.
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Liyin Jin. (2009) Dimensions and determinants of website brand equity: From the perspective of website contents. Frontiers of Business Research in China 3:4.
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Hilde A.M. Voorveld, Peter C. Neijens & Edith G. Smit. (2009) Consumers' responses to brand websites: an interdisciplinary review. Internet Research 19:5, pages 535-565.
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Rita Valette-Florence & Virginie de Barnier. (2009) Les lecteurs sont-ils capables d'anthropomorphiser leur magazine ?. Management & Avenir n° 27:7, pages 54-72.
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Qimei Chen, Shelly Rodgers & Yi He. (2008) A Critical Review of the E-Satisfaction Literature. American Behavioral Scientist 52:1, pages 38-59.
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