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Original Articles

Mobile Technology: An Exploratory Study of Hotel Managers

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Pages 417-446 | Received 26 Jul 2012, Accepted 03 Apr 2013, Published online: 03 Nov 2014

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Read on this site (9)

Jiyoung Hwang, Sungsik Yoon & Myong Jae Lee. (2023) The Impact of Interactive Mobile Applications on Guests’ Intention to Use in Hotel: The Moderating Role of Self-Construal. International Journal of Hospitality & Tourism Administration 24:5, pages 790-817.
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Jutikarn Na Nongkhai, Chompoonut Suttikun & Patcharaporn Mahasuweerachai. (2023) Why Young Consumers Engage with Mobile Self-Ordering Applications (MFOAs) at Restaurants During COVID-19: The Role of Functional and Psychological Factors. Journal of International Food & Agribusiness Marketing 0:0, pages 1-25.
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Pimtong Tavitiyaman, Chui Ying Angel So, Oy Lar Kiki Chan & Chun Keung Chris Wong. (2022) How Task Technology Fits with Employee Engagement, Organizational Support, and Business Outcomes: Hotel Executives’ Perspective. Journal of China Tourism Research 18:6, pages 1212-1238.
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Hilmi A. Atadil, Mehmet Erdem, Alison J. Green & Danny Crinson. (2021) Digital natives in the hospitality workforce: an exploratory study on mobile dependency. Journal of Hospitality Marketing & Management 30:7, pages 785-798.
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Antonella Capriello & Sabina Riboldazzi. (2020) How can a travel agency network survive in the wake of digitalization? Evidence from the Robintur case study. Current Issues in Tourism 23:9, pages 1049-1052.
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Tingting Zhang, Soobin Seo & Jee Ahe Ahn. (2019) Why hotel guests go mobile? Examining motives of business and leisure travelers. Journal of Hospitality Marketing & Management 28:5, pages 621-644.
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Rob Law, Irene Cheng Chu Chan & Liang Wang. (2018) A comprehensive review of mobile technology use in hospitality and tourism. Journal of Hospitality Marketing & Management 27:6, pages 626-648.
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Selena Aureli & Enrico Supino. (2017) Online Reputation Monitoring: An Exploratory Study on Italian Hotel Managers’ Practices. International Journal of Hospitality & Tourism Administration 18:1, pages 84-109.
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Pimtong Tavitiyaman, Chui Ying Angel So & Oy Lar Kiki Chan. Hotel employees’ attitudes toward technology adoption and training support and their engagement, satisfaction, and retention. Journal of Human Resources in Hospitality & Tourism 0:0, pages 1-23.
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Articles from other publishers (15)

Qiang Guo, Dan Zhu, Mao-Tang (Brian) Lin, Fangxuan (Sam) Li, Peter B. Kim, De Du & Yan Shu. (2022) Hospitality employees’ technology adoption at the workplace: evidence from a meta-analysis. International Journal of Contemporary Hospitality Management 35:7, pages 2437-2464.
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Hivda İLAN, Uğur ÇALIŞKAN & Nur ÇELİK İLAL. (2023) Konaklama Tesisleri Yöneticilerinin Mobil Uygulamalara İlişkin Görüşleri: Muğla ÖrneğiOpinions of Managers of Accommodation Facilities on Mobile Applications: Case of Muğla. Güncel Turizm Araştırmaları Dergisi 7:1, pages 129-148.
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Hyunjeong “Spring” Han, Jungwoo Lee, Bo Edvardsson & Rohit Verma. (2022) Developing a strategic viability-fit model of mobile technology adoption in hotels. Journal of Hospitality and Tourism Technology 13:1, pages 85-99.
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Sajan Narayanan Chithradevi & Vipin Nadda. 2022. Disruptive Innovation and Emerging Technologies for Business Excellence in the Service Sector. Disruptive Innovation and Emerging Technologies for Business Excellence in the Service Sector 1 22 .
Busra KUTLU KARABIYIK & Mustafa ÇETİN. (2021) YENİLİKLERİN YAYGINLAŞMASI VE GENİŞLETİLMİŞ TEKNOLOJİ KABUL MODELİNİN BÜTÜNLEŞTİRİLMESİYLE TÜRKİYE’DE MOBİL UYGULAMA KULLANMA NİYETİNİN ARAŞTIRILMASIINVESTIGATION OF INTENTION TO USE MOBILE APPLICATION IN TURKEY BY INTEGRATING DIFFISION OF INNOVATIONS AND EXTENDED TEKNOLOGY ACCEPTANCE MODEL. Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi:59, pages 59-90.
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Donglin Han, Huiying (Cynthia) Hou, Hao Wu & Joseph H. K. Lai. (2021) Modelling Tourists’ Acceptance of Hotel Experience-Enhancement Smart Technologies. Sustainability 13:8, pages 4462.
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Spring H. Han, Jungwoo Lee, Bo Edvardsson & Rohit Verma. (2021) Mobile technology adoption among hotels: Managerial issues and opportunities. Tourism Management Perspectives 38, pages 100811.
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Souji Gopalakrishna Pillai, Kavitha Haldorai, Won Seok Seo & Woo Gon Kim. (2021) COVID-19 and hospitality 5.0: Redefining hospitality operations. International Journal of Hospitality Management 94, pages 102869.
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Tomasz Napierała, Mehmet Bahar, Katarzyna Leśniewska-Napierała & Yunus Topsakal. (2020) Technology towards hotel competitiveness: Case of Antalya, Turkey. European Journal of Tourism, Hospitality and Recreation 10:3, pages 262-273.
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Giuseppe Aliperti & Ana Maria Cruz. (2020) Promoting built-for-disaster-purpose mobile applications: An interdisciplinary literature review to increase their penetration rate among tourists. Journal of Hospitality and Tourism Management 44, pages 193-210.
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Ritva Höykinpuro & Mika Yrjölä. (2020) Space-to-face (S2F) hospitality in spaces and places. Hospitality & Society 10:1, pages 23-41.
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Rosanna Leung. (2019) Smart hospitality: Taiwan hotel stakeholder perspectives. Tourism Review 74:1, pages 50-62.
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Mayanka Singh Chhonker, Deepak Verma, Arpan Kumar Kar & Purva Grover. (2018) m-commerce technology adoption. The Bottom Line 31:3/4, pages 208-233.
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M. Claudia tom Dieck, Timothy Hyungsoo Jung, Woo Gon Kim & Yunji Moon. (2017) Hotel guests’ social media acceptance in luxury hotels. International Journal of Contemporary Hospitality Management 29:1, pages 530-550.
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Norman Shaw. 2016. HCI in Business, Government, and Organizations: Information Systems. HCI in Business, Government, and Organizations: Information Systems 457 468 .

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