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International Journal of Hospitality & Tourism Administration Volume 25, 2024 - Issue 4
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Research Article

Customers’ Perceived Values and Purchase Intention through Satisfaction: Differences Based on Food Delivery Application Platform and Buying Power

Pimtong TavitiyamanCollege of Professional and Continuing Education, The Hong Kong Polytechnic University, Kowloon, Hong Kong SAR, ChinaCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0002-3475-6856View further author information
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Wing-Sze Lancy TsangCollege of Professional and Continuing Education, The Hong Kong Polytechnic University, Kowloon, Hong Kong SAR, ChinaORCID Iconhttps://orcid.org/0000-0003-0935-481XView further author information
ORCID Icon &
Siu-Kam Jamie LoCollege of Professional and Continuing Education, The Hong Kong Polytechnic University, Kowloon, Hong Kong SAR, ChinaORCID Iconhttps://orcid.org/0000-0002-1051-7711View further author information
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Pages 709-737 | Received 31 Mar 2022, Accepted 04 Nov 2022, Published online: 07 Dec 2022

Citations (4)

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Read on this site (2)

Meike Rombach, Ani Kartikasari, David L. Dean, Dwi Suhartanto & Brendan T. Chen. (2023) Determinants of customer loyalty to online food service delivery: evidence from Indonesia, Taiwan, and New Zealand. Journal of Hospitality Marketing & Management 32:6, pages 818-842.
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Lancy Wing-Sze Tsang, Pimtong Tavitiyaman & Jamie Siu-Kam Lo. Customers’ perception of consumption values of online food delivery towards their satisfaction, purchase intention and switching intention post-COVID-19 pandemic. Journal of Foodservice Business Research 0:0, pages 1-29.
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Articles from other publishers (2)

Pongsiri Kamkankaew, Pojnicha Thongyoy & Yontida Phonracharnon. (2024) From Clicks to Satisfaction: A Study on How Customer-Based Brand Equity Shapes Customer Satisfaction in Online Food Delivery Realm for Generation Z in Lampang Province, Thailand. International Journal of Sociologies and Anthropologies Science Reviews 4:2, pages 109-124.
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Carlos Arturo Hoyos-Vallejo, Nelson Carrión-Bósquez & Juan Cardona-Prada. (2023) Consumer Perceptions of Online Food Delivery Services: Examining the Impact of Food Biosafety Measures and Brand Image. Global Business Review.
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