Citations (40)
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Read on this site (10)
Xingyu Zhao & Ruohan Mao. (2023) Are visitors’ satisfaction reliable? A perspective from museum visitor behavior. Museum Management and Curatorship 0:0, pages 1-17.
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Julia Trabskaya, Elena Zelenskaya, Anastasia Sinitsyna & Nikita Tryapkin. (2023) Revisiting museums of contemporary art: what factors affect visitors with low and high levels of revisit intention intensity?. Museum Management and Curatorship 38:2, pages 210-227.
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Ranjit Singh, PS Sibi, Primula Sharma, Manila Tamang & Amit Kumar Singh. (2022) Twenty Years of Journal of Quality Assurance in Hospitality & Tourism: A Bibliometric Assessment. Journal of Quality Assurance in Hospitality & Tourism 23:2, pages 482-507.
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Hung-Che Wu & Ching-Chan Cheng. (2019) An Empirical Analysis of Green Experiential Loyalty: A Case Study. Journal of International Food & Agribusiness Marketing 31:1, pages 69-105.
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Hung-Che Wu, Ching-Chan Cheng & Chi-Han Ai. (2018) An empirical analysis of green switching intentions in the airline industry. Journal of Environmental Planning and Management 61:8, pages 1438-1468.
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Hung Che Wu & Ching Chan Cheng. (2018) An Empirical Analysis of Tourists’ Switching Intention: The Case of Jiufen. Journal of China Tourism Research 14:2, pages 193-220.
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Hung-Che Wu, Ching-Chan Cheng & Chi-Han Ai. (2017) A Study of Experiential Quality, Equity, Happiness, Rural Image, Experiential Satisfaction, and Behavioral Intentions for the Rural Tourism Industry in China. International Journal of Hospitality & Tourism Administration 18:4, pages 393-428.
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Hung-Che Wu, Tao Li & Meng-Yu Li. (2016) A Study of Behavioral Intentions, Patient Satisfaction, Perceived Value, Patient Trust and Experiential Quality for Medical Tourists. Journal of Quality Assurance in Hospitality & Tourism 17:2, pages 114-150.
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Hung-Che Wu, Chi-Han Ai, Lei-Jiao Yang & Tao Li. (2015) A Study of Revisit Intentions, Customer Satisfaction, Corporate Image, Emotions and Service Quality in the Hot Spring Industry. Journal of China Tourism Research 11:4, pages 371-401.
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Hung-Che Wu & Zurinawati Mohi. (2015) Assessment of Service Quality in the Fast-Food Restaurant. Journal of Foodservice Business Research 18:4, pages 358-388.
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Articles from other publishers (30)
Rocco Palumbo. (2023) Leveraging digitalization and people-centeredness: an investigation of the attractiveness of Italian museums and cultural institutions. Journal of Cultural Heritage Management and Sustainable Development.
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Said Mohamed Elhosiny, Thowayeb H. Hassan, Ioana Josan, Amany E. Salem, Mostafa A. Abdelmoaty, Grigore Vasile Herman, Jan Andrzej Wendt, Bekzot Janzakov, Hassan Marzok Elsayed Mahmoud & Magdy Sayed Abuelnasr. (2023) Oradea’s Cultural Event Management: The Impact of the ‘Night of the Museums’ on Tourist Perception and Destination Brand Identity. Sustainability 15:21, pages 15330.
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Ali Alsiehemy. (2023) Events-Based Service Quality and Tourism Sustainability: The Mediating and Moderating Role of Value-Based Tourist Behavior. Sustainability 15:21, pages 15303.
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Ivan Burkov & Aleksei Gorgadze. (2023) From text to insights: understanding museum consumer behavior through text mining TripAdvisor reviews. International Journal of Tourism Cities.
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Most. Nirufer Yesmin, Saiful Hoque, Md. Alamgir Hossain, Nusrat Jahan, Yuantao Fang, Renhong Wu & Md. Jahangir Alam. (2023) SERVQUAL to Determine Relationship Quality and Behavioral Intentions: An SEM Approach in Retail Banking Service. Sustainability 15:8, pages 6536.
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Kim Leng Khoo. (2020) A study of service quality, corporate image, customer satisfaction, revisit intention and word-of-mouth: evidence from the KTV industry. PSU Research Review 6:2, pages 105-119.
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Dahao Zhang, Chunshan Zhou, Dongqi Sun & Ying Qian. (2021) The influence of the spatial pattern of urban road networks on the quality of business environments: the case of Dalian City. Environment, Development and Sustainability 24:7, pages 9429-9446.
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Mi-Hwa Jang & Eui-Yul Choi. (2022) Will Perceived Risk of COVID-19 Move Exhibition Visitors from On-Site to Virtual? Focusing on Exhibition Quarantine Service Quality and Switching Intention. International Journal of Environmental Research and Public Health 19:11, pages 6388.
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Monia Melia & Antonio Ilario. 2022. Handbook of Research on Museum Management in the Digital Era. Handbook of Research on Museum Management in the Digital Era
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Ajith Tom James. (2021) Service quality benchmarking of amusement parks using a hybrid approach. International Journal of Quality & Reliability Management 39:4, pages 1000-1019.
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Eunice Fay Amissah, Evelyn Addison-Akotoye & Sarah Blankson-Stiles-Ocran. 2022. Marketing Tourist Destinations in Emerging Economies. Marketing Tourist Destinations in Emerging Economies
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Beatriz Palacios-Florencio, Luna Santos-Roldán, Juan Manuel Berbel-Pineda & Ana María Castillo-Canalejo. (2021) Sustainable Tourism as a Driving force of the Tourism Industry in a Post-Covid-19 Scenario. Social Indicators Research 158:3, pages 991-1011.
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Lea Susanne Faerber, Julian Hofmann, Dennis Ahrholdt & Oliver Schnittka. (2021) When are visitors actually satisfied at visitor attractions? What we know from more than 30 years of research. Tourism Management 84, pages 104284.
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Ayhan DAĞDEVİREN. (2021) Algılanan Hizmet Kalitesi, Memnuniyet ve Davranışsal Niyetler Arasındaki İlişki: Kaman-Kalehöyük Arkeoloji Müzesi ÖrneğiThe Relationship between Perceived Service Quality, Satisfaction and Behavioral Intents: Example of Kaman-Kalehöyük Archeology Museum. İnsan ve Toplum Bilimleri Araştırmaları Dergisi 10:1, pages 537-567.
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Natalia Kowalska & Anna Ostręga. (2020) Using SERVQUAL Method to Assess Tourist Service Quality by the Example of the Silesian Museum Established on the Post-Mining Area. Land 9:9, pages 333.
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Emanuela Conti, Massimiliano Vesci, Paola Castellani & Chiara Rossato. (2020) The role of the museumscape on positive word of mouth: examining Italian museums. The TQM Journal.
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Halil KORKMAZ. (2020) Troya Müzesi Elektronik Ziyaretçi Yorumlarının Hizmet Özellikleri, Memnuniyet ve Tavsiye Açısından İncelenmesi. Gastroia: Journal of Gastronomy And Travel Research 4:1, pages 43-56.
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Juan Zhang. (2020) Diversification of Factors Influencing Qualitative Evaluation of a Historical and Cultural Destination. Polish Journal of Sport and Tourism 27:1, pages 33-39.
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Namho Chung, Inessa Tyan & Seung Jae Lee. (2019) Eco-Innovative Museums and Visitors’ Perceptions of Corporate Social Responsibility. Sustainability 11:20, pages 5744.
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Alyssa Eve Brown & Richard Sharpley. (2019) Understanding Festival-Goers and Their Experience at UK Music Festivals. Event Management 23:4, pages 699-720.
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Ade Oriade & Peter Schofield. (2019) An examination of the role of service quality and perceived value in visitor attraction experience. Journal of Destination Marketing & Management 11, pages 1-9.
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Ayşe Nevin SERT & Sıla KARACAOĞLU. (2018) Müzelerdeki Hizmet Kalitesinin Memnuniyet Algısı ve Tavsiye Etme Niyeti Üzerindeki Etkisi: Anadolu Medeniyetleri Müzesi ÖrneğiThe Impact Of Service Quality On Perception of Satisfaction and Intention To Recommend: The Museum of Anatolian Civilizations Case. Afyon Kocatepe Üniversitesi Sosyal Bilimler Dergisi 20:2, pages 103-122.
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Hung-Che Wu, Ching-Chan Cheng & Chi-Han Ai. (2018) A study of experiential quality, experiential value, trust, corporate reputation, experiential satisfaction and behavioral intentions for cruise tourists: The case of Hong Kong. Tourism Management 66, pages 200-220.
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Hung-Che Wu, Ching-Chan Cheng, Yi-Chang Chen & Wien Hong. (2018) Towards green experiential loyalty. International Journal of Contemporary Hospitality Management 30:3, pages 1374-1397.
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Hung-Che Wu, Ching-Chan Cheng & Wien Hong. (2017) An Assessment of Zoo Visitors' Revisit Intentions. Tourism Analysis 22:3, pages 361-375.
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Hung-Che Wu. (2017) What drives experiential loyalty? A case study of Starbucks coffee chain in Taiwan. British Food Journal 119:3, pages 468-496.
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Hung-Che Wu & Chi-Han Ai. (2016) Synthesizing the effects of experiential quality, excitement, equity, experiential satisfaction on experiential loyalty for the golf industry: The case of Hainan Island. Journal of Hospitality and Tourism Management 29, pages 41-59.
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Hung-Che Wu, Ching-Chan Cheng & Chi-Han Ai. (2016) A Study of Exhibition Service Quality, Perceived Value, Emotion, Satisfaction, and Behavioral Intentions. Event Management 20:4, pages 565-591.
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Hung-Che Wu & Chi-Han Ai. (2016) A study of festival switching intentions, festival satisfaction, festival image, festival affective impacts, and festival quality. Tourism and Hospitality Research 16:4, pages 359-384.
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Hung-Che Wu, Chi-Han Ai & Ching-Chan Cheng. (2016) Synthesizing the effects of green experiential quality, green equity, green image and green experiential satisfaction on green switching intention. International Journal of Contemporary Hospitality Management 28:9, pages 2080-2107.
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