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Original Articles

Are students customers? Tourism and hospitality students’ evaluation of their higher education experience

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Pages 236-258 | Received 08 Oct 2017, Accepted 08 Apr 2018, Published online: 23 Apr 2018

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Zandivuta Kankhuni, Cecilia Ngwira, Michael Bennett Sepula & Fanuel Kapute. (2023) Modelling the relationship between higher education service quality, student engagement, attachment, satisfaction, and loyalty: a case of a Malawian public university. Journal of Teaching in Travel & Tourism 23:2, pages 229-252.
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Negin Zarandi, A. Soares & Helena Alves. (2022) Strategies, benefits and barriers– a systematic literature review of student co-creation in higher education. Journal of Marketing for Higher Education 0:0, pages 1-25.
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Maria de Fátima Cruz, Helena Alves & Ricardo Gouveia Rodrigues. (2022) A service-dominant logic of co-creation in higher education: emerging topics and conceptualizations. Journal of Marketing for Higher Education 0:0, pages 1-26.
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Jing (Bill) Xu, Pimtong Tavitiyaman, Hyun Jeong Kim & Siu-kam Jamie Lo. (2022) Hospitality and Tourism Higher Education in the Post-COVID Era: Is It Time to Change?. Journal of Hospitality & Tourism Education 34:4, pages 278-290.
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Dennis Clayson. (2022) The student evaluation of teaching and likability: what the evaluations actually measure. Assessment & Evaluation in Higher Education 47:2, pages 313-326.
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Mauro Cavallone, Maria Vincenza Ciasullo, Rosalba Manna & Rocco Palumbo. (2022) A tale of two stakeholders: achieving excellence by merging quality expectations in Higher Education institutions. Studies in Higher Education 47:2, pages 244-258.
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