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Specialty of the House

ETOCS Delivers Customer Satisfaction and Enhances Return on Investment (ROI): A Value-Added Service Promotes Use of E-journals

Pages 71-77 | Published online: 23 Jan 2012

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Pamela Williams. (2023) Electronic Table of Contents Service: Still “Forwarding” 11 Years Later. Medical Reference Services Quarterly 42:4, pages 346-351.
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Ina Fourie & Liezl Ball. (2012) Promotional strategies for information products and services. Library Hi Tech 30:4, pages 683-692.
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