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Sari Mansour, Sarah Nogues & Diane-Gabrielle Tremblay. (2022) Psychosocial safety climate as a mediator between high-performance work practices and service recovery performance: an international study in the airline industry. The International Journal of Human Resource Management 33:21, pages 4215-4250.
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Hiran Roy, Anisur R. Faroque, Vikas Gupta & Mohammad Osman Gani. (2022) Mitigating the negative effect of COVID-19 from the lens of organizational support in Bangladesh hotels. Journal of Human Resources in Hospitality & Tourism 21:1, pages 105-129.
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Ghulam Jan, Siti Rohaida Mohamed Zainal & Michelle Chin Chin Lee. (2021) HRM practices and innovative work behavior within the hotel industry in Pakistan: Harmonious passion as a mediator. Journal of Human Resources in Hospitality & Tourism 20:4, pages 512-541.
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Articles from other publishers (17)
Asier Baquero. (2023) Is Customer Satisfaction Achieved Only with Good Hotel Facilities? A Moderated Mediation Model. Administrative Sciences 13:4, pages 108.
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Yongyue Zhu, Prince Ewudzie Quansah, Anthony Frank Obeng & Guo Minyu. (2022) High-performance work systems and safety performance in the mining sector: exploring the mediating influence of workforce agility and moderating effect of safety locus of control. Current Psychology.
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Aitziber Arregi Uzuriaga, Monica Gago Garcia & Maite Legarra Eizagirre. (2022) Diferencia en las percepciones sobre las prácticas de gestión de personas entre mano de obra directa e indirecta. Estudio de caso de una cooperativa de MONDRAGON. REVESCO. Revista de Estudios Cooperativos 141, pages e81815.
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Alex Winarno, Arif P. Prasetio, Buchruddin S. Luturlean & Shinta K. Wardhani. (2022) The link between perceived human resource practices, perceived organisational support and employee engagement: A mediation model for turnover intention. SA Journal of Human Resource Management 20.
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Sanaz VATANKHAH & Shiva ILKHANIZADEH. (2021) Understanding Airline Organizational Attractiveness Using Interpretive Structural Modelling. Advances in Hospitality and Tourism Research (AHTR) 9:2, pages 444-466.
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Susan Varga, Trishna G. Mistry, Faizan Ali & Cihan Cobanoglu. (2021) Employee perceptions of wellness programs in the hospitality industry. International Journal of Contemporary Hospitality Management 33:10, pages 3331-3354.
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Cenk TUFAN & Cenk TUFAN. (2021) Otantik Liderlik ve İşten Ayrılma Niyeti İlişkisi: Algılanan Örgütsel Desteğin Aracılık Etkisi. Gaziantep University Journal of Social Sciences 20:3, pages 1297-1323.
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Mohammad Rabiul Basher Rubel, Daisy Mui Hung Kee & Nadia Newaz Rimi. (2020) High-performance work practices and medical professionals' work outcomes: the mediating effect of perceived organizational support. Journal of Advances in Management Research 18:3, pages 368-391.
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Nazanin Naderiadib Alpler, Huseyin Arasli & Winifred Lema Doh. (2021) The Moderating Role of Employability in the Hospitality Industry: Undesired Job Outcomes. SAGE Open 11:1, pages 215824402199450.
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Anthony Frank Obeng, Yongyue Zhu, Prince Ewudzie Quansah, Albert Henry Ntarmah & Eric Cobbinah. (2021) High-Performance Work Practices and Turnover Intention: Investigating the Mediating Role of Employee Morale and the Moderating Role of Psychological Capital. SAGE Open 11:1, pages 215824402098855.
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Aakanksha Kataria, Pooja Garg & Renu Rastogi. (2019) Do high-performance HR practices augment OCBs? The role of psychological climate and work engagement. International Journal of Productivity and Performance Management 68:6, pages 1057-1077.
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Alvaro Cristiani & José M. Peiró. (2019) Calculative and collaborative HRM practices, turnover and performance. International Journal of Manpower 40:4, pages 616-642.
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Kristin Malek, Sheryl Fried Kline & Robin DiPietro. (2018) The impact of manager training on employee turnover intentions. Journal of Hospitality and Tourism Insights 1:3, pages 203-219.
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Stephen J. Page, Tim Bentley, Stephen Teo & Adele Ladkin. (2018) The dark side of high performance human resource practices in the visitor economy. International Journal of Hospitality Management 74, pages 122-129.
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Steven J. Migacz, Suiwen (Sharon) Zou & James F. Petrick. (2017) The “Terminal” Effects of Service Failure on Airlines: Examining Service Recovery with Justice Theory. Journal of Travel Research 57:1, pages 83-98.
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Sanaz Vatankhah, Ali Raoofi & Mehdi Ghobadnezhad. (2017) Using compensation satisfaction to predict turnover intention and theft among cabin crew: Mediating role of fraternal deprivation. Journal of Service Science Research 9:1, pages 91-119.
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Nicholas O. Mantey & Vannie Naidoo. (2016) Service Quality Failure and Recovery Imperatives: Implications for Airlines Owned by South Africa. Journal of Economics and Behavioral Studies 8:4(J), pages 67-78.
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