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Journal of Internet Commerce Volume 12, 2013 - Issue 2
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Original Articles

Understanding the Repurchase Abandonment Process of Consumers in the Online Environment: Integrating Dissatisfaction and Distrust

Jin Baek Kim College of Business Administration, Tongmyong University, Nam-Gu, Busan, Republic of KoreaCorrespondence[email protected]
Pages 154-194 | Published online: 22 Aug 2013

Citations (4)

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Read on this site (1)

Sajad Rezaei, Milad Kalantari Shahijan, Muslim Amin & Wan Khairuzzaman Wan Ismail. (2016) Determinants of App Stores Continuance Behavior: A PLS Path Modelling Approach. Journal of Internet Commerce 15:4, pages 408-440.
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Articles from other publishers (3)

Tong Che, Meng Ji, Xiabing Zheng & Bo Feng. (2021) Dissatisfaction toward O2O websites: expectation disconfirmation and justice perspective. Asia Pacific Journal of Marketing and Logistics 34:1, pages 190-208.
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조정자 & Jin-Baek Kim. (2018) The Effect of Service Quality and Insurance Consultants’ Competency on Customer Behavioral Intention in the Life Insurance Industry: The Mediation Effect of Customer Satisfaction. Journal of Distribution and Management Research 21:4, pages 149-162.
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김영숙 & Jin-Baek Kim. (2018) The Influence of Apparel Sopping Orientation on Shopping Value: The Moderating Effect of a Salesperson’s Ability. Journal of Distribution and Management Research 21:3, pages 93-104.
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