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Original Articles

Consumer's Perception of Website Service Quality: An Empirical Study

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Ashwarya Kapoor, Rajiv Sindwani & Manisha Goel. (2023) Exploring quick commerce service experience: a moderated mediated investigation using SEM and fsQCA. Total Quality Management & Business Excellence 34:13-14, pages 1896-1919.
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Asad Ahmad. (2023) Consumer adoption of online food delivery services: scale development and validation. Journal of Foodservice Business Research 0:0, pages 1-18.
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Soma Amol Dhaigude & Bijuna C. Mohan. (2023) Logistics Service Quality in Online Shopping: A Bibliometric Analysis. Journal of Internet Commerce 22:1, pages 157-188.
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Bahar Kaya, Elaheh Behravesh, A. Mohammed Abubakar, Omer Sami Kaya & Carlos Orús. (2019) The Moderating Role of Website Familiarity in the Relationships Between e-Service Quality, e-Satisfaction and e-Loyalty. Journal of Internet Commerce 18:4, pages 369-394.
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Ellen Van Droogenbroeck & Leo Van Hove. (2017) Adoption of Online Grocery Shopping: Personal or Household Characteristics?. Journal of Internet Commerce 16:3, pages 255-286.
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Asad Ahmad & Mohammed Naved Khan. (2017) Developing a Website Service Quality Scale: A Confirmatory Factor Analytic Approach. Journal of Internet Commerce 16:1, pages 104-126.
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Articles from other publishers (16)

Widya Cholil, Lalilatul Rahmi, Anita Muliawati, Jayanta, Rio Wirawan & Helena Nurramdhani Irmanda. (2022) Public Government Web Based Services Quality Assesment Using Webqual And Govqual in Palembang City Government. Public Government Web Based Services Quality Assesment Using Webqual And Govqual in Palembang City Government.
Marelby Amado Mateus. (2022) Predictores de la satisfacción de compra en e-retail. VISUAL REVIEW. International Visual Culture Review / Revista Internacional de Cultura Visual 9:Monográfico, pages 1-19.
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Felicia Angela Adrianto, Oviliani Yenty Yuliana & Ferry Jaolis. (2022) The Impact of Interface Quality and Security/Privacy on Shoppers’ E-Loyalty: The Mediating Role of Flow. The Impact of Interface Quality and Security/Privacy on Shoppers’ E-Loyalty: The Mediating Role of Flow.
Natalia Vatolkina, Elena Gorbashko, Nadezhda Kamynina & Olga Fedotkina. (2020) E-Service Quality from Attributes to Outcomes: The Similarity and Difference between Digital and Hybrid Services. Journal of Open Innovation: Technology, Market, and Complexity 6:4, pages 143.
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Ashwarya Kapoor, Rajiv Sindwani & Manisha Goel. (2020) Mobile Wallets: Theoretical and Empirical Analysis. Global Business Review, pages 097215092096125.
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Asad Ahmad. (2020) Predicting attitude of young Indian consumers toward brand pages over social media: A structural equation modeling approach. Journal of Public Affairs 20:3.
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Ahmad Samed Al-Adwan & Maher Ahmad Al-Horani. (2019) Boosting Customer E-Loyalty: An Extended Scale of Online Service Quality. Information 10:12, pages 380.
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Nathaniel Dengen, Herman Santoso Pakpahan, Gresiandra Fitrahananda Putra, Muhammad Bambang Firdaus, Reza Wardhana & Andi Tejawati. (2019) An Augmented Reality Model Physical Transformation Learning. An Augmented Reality Model Physical Transformation Learning.
Asad Ahmad, Arham Adnan & Khan NavedMohammedMohammed. (2019) Lifestyles concepts and ecological behavior: An empirical study in India. Serbian Journal of Management 14:2, pages 405-419.
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Komal Nagar. (2017) Assessing the Impact of Online Retailer Models on Consumer’s Attitude and Purchase Intentions. IIM Kozhikode Society & Management Review 7:1, pages 1-12.
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Arham Adnan, Asad Ahmad & Mohammed Naved Khan. (2017) Examining the role of consumer lifestyles on ecological behavior among young Indian consumers. Young Consumers 18:4, pages 348-377.
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Asad Ahmad, Mohammed Naved Khan & Obaidur Rahman. (2017) Exploring the use of internet by university students for seeking health related information. Interactive Technology and Smart Education 14:4, pages 279-295.
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Cadelina Cassandra, Rudy & Desi Maya Kristin. (2017) Website quality impact on customers' purchase intention through social commerce website. Website quality impact on customers' purchase intention through social commerce website.
Asad Ahmad, Obaidur Rahman & Mohammed Naved Khan. (2017) Exploring the role of website quality and hedonism in the formation of e-satisfaction and e-loyalty. Journal of Research in Interactive Marketing 11:3, pages 246-267.
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Evla Mutlu Kesici, Murat Nazlı & Gönenç Dalgıç Turhan. (2017) Compatibility of Firm Positioning Strategy and Website Content: Highest R&D Spending Firms in Turkey. Gaziantep University Journal of Social Sciences 16:3, pages 664-686.
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Asad Ahmad & Mohammed Naved Khan. (2017) Students Seeking Health-related Information over Internet. Journal of Health Management 19:2, pages 352-367.
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