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Journal of Internet Commerce Volume 18, 2019 - Issue 2
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Original Articles

Analyzing Electronic Word of Mouth Intention for Shopping Websites: A Means-End Chain Approach

Quyen Phu Thi PhanFaculty of Management and Economics, Tomas Bata University in Zlin, Zlín, Czech Republic; ;Faculty of Marketing, University of Economics, The University of Danang, Danang, Vietnam; Correspondence[email protected]
ORCID Iconhttp://orcid.org/0000-0002-4048-1369View further author information
ORCID Icon,
Adriana A. Amaya RivasEscuela Superior Politécnica del Litoral, ESPOL, ESPAE Graduate School of Management, Guayaquil, Ecuador; ORCID Iconhttp://orcid.org/0000-0001-7629-8294View further author information
ORCID Icon &
Tuya BatDepartment of International Business Administration, Chinese Culture University, Taipei, TaiwanView further author information
Pages 113-140 | Published online: 03 May 2019

Citations (8)

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Read on this site (2)

Dhun & Hamendra Kumar Dangi. (2023) Influencer Marketing: Role of Influencer Credibility and Congruence on Brand Attitude and eWOM. Journal of Internet Commerce 22:sup1, pages S28-S72.
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Tsan-Ching Kang, Shin-Yuan Hung & Albert H. Huang. (2020) The Adoption of Online Product Information: Cognitive and Affective Evaluations. Journal of Internet Commerce 19:4, pages 373-403.
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Articles from other publishers (6)

Jookyung Kwon & Jiseon Ahn. (2023) Effects of perceived values on affective and conative attitudes in cashierless store services. International Journal of Quality and Service Sciences 15:3/4, pages 259-272.
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Chin‐Feng Lin, Chen‐Su Fu & Chi‐Yun Wu. (2023) Matching audio/video app features with young user preferences: An integrated approach. International Journal of Consumer Studies.
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C. C. Sreelakshmi & Sangeetha K. Prathap. (2023) Effect of COVID-19 health threat on consumer’s perceived value towards mobile payments in India: a means-end model. Journal of Financial Services Marketing.
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Tiantian Yang, Feng Yang & Jinqi Men. (2023) Recommendation content matters! Exploring the impact of the recommendation content on consumer decisions from the means-end chain perspective. International Journal of Information Management 68, pages 102589.
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Sulhaini, Rusdan, Sulaimiah & Rahman Dayani. (2022) Global symbolic-value orientation and positive electronic word of mouth towards local fashion brands. Asia Pacific Management Review 27:3, pages 220-228.
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Balpreet Kaur & Rishi Raj Sharma. (2022) Factors Enhancing Efficacy of B2C Sites in Online Virtual Environment: An Application of Conjoint Analysis. Vision: The Journal of Business Perspective, pages 097226292211100.
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