1,010
Views
15
CrossRef citations to date
0
Altmetric
Original Articles

Determinants and Impact of Online Reviews on Product Satisfaction

&

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (4)

Yiru Wang & Christina A. Kuchmaner. (2023) Revisiting online reviews: signals of latent reviewer traits mediate the review length-helpfulness relationship. Journal of Marketing Theory and Practice 0:0, pages 1-16.
Read now
Irfan Butt, Bhasker Mukerji, Mahmud Akhter Shareef, Jashim Uddin Ahmed & S. S. M. Sadrul Huda. (2022) Effect of Trust on e-Shopping Adoption – An Emerging Market Context. Journal of Internet Commerce 21:3, pages 320-340.
Read now
Chun-Der Chen & Edward C. S. Ku. (2021) Diversified Online Review Websites as Accelerators for Online Impulsive Buying: The Moderating Effect of Price Dispersion. Journal of Internet Commerce 20:1, pages 113-135.
Read now
Tsan-Ching Kang, Shin-Yuan Hung & Albert H. Huang. (2020) The Adoption of Online Product Information: Cognitive and Affective Evaluations. Journal of Internet Commerce 19:4, pages 373-403.
Read now

Articles from other publishers (11)

Bing Sun, Min Kang & Shunyao Zhao. (2023) How online reviews with different influencing factors affect the diffusion of new products. International Journal of Consumer Studies 47:4, pages 1377-1396.
Crossref
Prashanth Ravula. (2022) Impact of delivery performance on online review ratings: the role of temporal distance of ratings. Journal of Marketing Analytics 11:2, pages 149-159.
Crossref
Yang Yang & Feng Gong. (2023) Influence of Perceived Credibility of Online Reviews on Consumers’ Purchase Intentions in Travel E-Commerce Platforms. Influence of Perceived Credibility of Online Reviews on Consumers’ Purchase Intentions in Travel E-Commerce Platforms.
Isalman, Nurul Ittaqullah & Farhan Ramadhani I. (2023) Analisis Ulasan Pelanggan Terhadap Persepsi Resiko Dan Keputusan Pembelian Secara Online. JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS 8:1, pages 166-178.
Crossref
Lu Man Hong, Nur Hazwani Dzulkefly, Wan Farha Wan Zulkiflli, Noorshella Che Nawi & Nur Izzati Mohammad Anuar. 2023. Finance, Accounting and Law in the Digital Age. Finance, Accounting and Law in the Digital Age 749 761 .
Yahui Chen, Dongsheng Liu, Yanni Liu, Yiming Zheng, Bing Wang & Yi Zhou. (2022) Research on user generated content in Q&A system and online comments based on text mining. Alexandria Engineering Journal 61:10, pages 7659-7668.
Crossref
Tao Chen, Premaratne Samaranayake, XiongYing Cen, Meng Qi & Yi-Chen Lan. (2022) The Impact of Online Reviews on Consumers’ Purchasing Decisions: Evidence From an Eye-Tracking Study. Frontiers in Psychology 13.
Crossref
Zheng ShiYong, Li JiaYing, Wang HaiJian, Suad Dukhaykh, Wang Lei, Li BiQing & Peng Jie. (2022) Do Product Characteristics Affect Customers’ Participation in Virtual Brand Communities? An Empirical Study. Frontiers in Psychology 12.
Crossref
Katie Sievers & Debbie Smith. 2022. Handbook of Research on Credential Innovations for Inclusive Pathways to Professions. Handbook of Research on Credential Innovations for Inclusive Pathways to Professions 254 274 .
Huaruo Chen, Fei Liu, Ya Wen, Ling Ling & Xueying Gu. (2021) Compilation and Application of the Scale of Sustainable Knowledge Sharing Willingness in Virtual Academic Community During the Times of the Coronavirus Pandemic (COVID-19). Frontiers in Psychology 12.
Crossref
Chandra Mandal Pratap. (2021) Online Marketing Research - Roles in Generating Customer Insights. Studies in Business and Economics 16:1, pages 147-161.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.