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Original Articles

Is the Medium the Message? Examining Transactions Conducted via Text in Comparison with Traditional Virtual Reference Methods

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Raj Kishor Kampa & Jayaram Gouda. (2023) Evaluating the Virtual Reference Services in a University Library. Internet Reference Services Quarterly 27:3, pages 149-157.
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Lisa A. Adriani, Daniel G. Kipnis, Ronda I. Kolbin & Daniel Verbit. (2020) Graduate Occupational Therapy Students: Communication and Research Preferences from Three University Libraries. Medical Reference Services Quarterly 39:2, pages 113-124.
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Articles from other publishers (1)

Tara Mawhinney. (2020) User preferences related to virtual reference services in an academic library. The Journal of Academic Librarianship 46:1, pages 102094.
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