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Research Note

Do Loyal Customers Perceive the Quality of Restaurant Attributes Differently?: A Study of Korean Restaurant Customers

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Dora Rašan & Marina Laškarin Ažić. (2023) Key dimensions of memorable gastronomic experience: application of Q-methodology. Journal of Hospitality Marketing & Management 32:5, pages 615-630.
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Kai-Hong Tan, Yen-Nee Goh & Chee-Ngee Lim. (2022) Linking customer positive emotions and revisit intention in the ethnic restaurant: A Stimulus Integrative Model. Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-30.
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Kerri Ann Lim, Sunny Ham, Hye Young Moon, Yoon Jung Jang & Chang Sik Kim. (2022) How does food choice motives relate to subjective well-being and loyalty? A cross-cultural comparison of vegan restaurant customers in South Korea and Singapore. Journal of Foodservice Business Research 25:2, pages 168-208.
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Jinha Lee & Jeremy E. Whaley. (2019) Determinants of dining satisfaction. Journal of Hospitality Marketing & Management 28:3, pages 351-378.
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Miao Zhang, Peter BeomCheol Kim & Warren Goodsir. (2019) Effects of service experience attributes on customer attitudes and behaviours: the case of New Zealand café industry. Journal of Hospitality Marketing & Management 28:1, pages 28-50.
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Milos Bujisic, Joe Hutchinson, Jee-Ahe Ahn & Verka Jovanovic. (2018) BEVQUAL: a tool for measuring performance quality in beverage operations. Journal of Foodservice Business Research 21:5, pages 570-589.
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Jeffery C. Kreeger, H.G. Parsa, Scott J. Smith & Marketa Kubickova. (2018) Calendar effect and the role of seasonality in consumer comment behavior: A longitudinal study in the restaurant industry. Journal of Foodservice Business Research 21:3, pages 342-357.
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Articles from other publishers (6)

Abhijeet Biswas. (2022) Elucidating the role of digital technologies in bridling the ramifications of COVID-19 in restaurant services: moderation of pandemic susceptibility and severity. International Journal of Productivity and Performance Management 72:10, pages 3048-3075.
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Firdaus Firdaus Halimi, Serge Gabarre, Samar Rahi, Jassim Ahmad Al-Gasawneh & Abdul Hafaz Ngah. (2021) Modelling Muslims’ revisit intention of non-halal certified restaurants in Malaysia. Journal of Islamic Marketing 13:11, pages 2437-2461.
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Siti Nurhayati Khairatun. 2022. Digital Economy, Business Analytics, and Big Data Analytics Applications. Digital Economy, Business Analytics, and Big Data Analytics Applications 373 387 .
Kyung-Ja Kim & Kanghwa Choi. (2019) Bridging the Perception Gap between Management and Customers on DINESERV Attributes: The Korean All-You-Can-Eat Buffet. Sustainability 11:19, pages 5212.
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Jiyeon Jeon, Myongjee Yoo & Natasa Christodoulidou. (2019) The impact of Wi-Fi service on millennial diners. Journal of Hospitality and Tourism Technology 10:3, pages 383-400.
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Chloe Shinae Kim, Blake Hui Bai, Peter Beomcheol Kim & Kaye Chon. (2018) Review of reviews: A systematic analysis of review papers in the hospitality and tourism literature. International Journal of Hospitality Management 70, pages 49-58.
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