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Original Articles

Senior Citizens' Perceived Service Levels in Three Restaurant Sectors

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Pages 202-219 | Published online: 08 Sep 2008

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Read on this site (5)

Naehyun Jin & Sangmook Lee. (2016) The Impact of Restaurant Experiences on Mature and Nonmature Customers: Exploring Similarities and Differences. International Journal of Hospitality & Tourism Administration 17:1, pages 1-26.
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Naehyun (Paul) Jin, Nathaniel D. Line & Sae Hya Ann. (2015) The Full-Service Dining Experience: An Assessment of the Generation-Specific Determinants of Customer Loyalty. Journal of Foodservice Business Research 18:4, pages 307-327.
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Robert J. Harrington, Michael C. Ottenbacher & Kelly A. Way. (2013) QSR Choice: Key Restaurant Attributes and the Roles of Gender, Age and Dining Frequency. Journal of Quality Assurance in Hospitality & Tourism 14:1, pages 81-100.
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Timothy Jeonglyeol Lee, Hwaim Cho & Tae-Hong Ahn. (2012) Senior Citizen Satisfaction with Restaurant Service Quality. Journal of Hospitality Marketing & Management 21:2, pages 215-226.
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Robert J. Harrington, Michael C. Ottenbacher & K. W. Kendall. (2011) Fine-Dining Restaurant Selection: Direct and Moderating Effects of Customer Attributes. Journal of Foodservice Business Research 14:3, pages 272-289.
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Articles from other publishers (7)

Mohamed Youssef Ibrahim Helal. (2022) The role of customer orientation in creating customer value in fast-food restaurants. Journal of Hospitality and Tourism Insights 6:5, pages 2359-2381.
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Min-Kyu Kwak, JeungSun Lee & Seong-Soo Cha. (2021) Senior Consumer Motivations and Perceived Value of Robot Service Restaurants in Korea. Sustainability 13:5, pages 2755.
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Wang-Chin Tsai, Jui-Yang Kao & Cheng-Min Tsai. 2018. Human Aspects of IT for the Aged Population. Applications in Health, Assistance, and Entertainment. Human Aspects of IT for the Aged Population. Applications in Health, Assistance, and Entertainment 434 444 .
Sangtak (Tak) Lee & Ken McCleary. (2012) The Relationship between Perceived Health, Health Attitude, and Healthy Offerings for Seniors at Family Restaurants. Cornell Hospitality Quarterly 54:3, pages 262-273.
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Myung‐Ja Kim, Choong‐Ki Lee, Woo Gon Kim & Joung‐Man Kim. (2013) Relationships between lifestyle of health and sustainability and healthy food choices for seniors. International Journal of Contemporary Hospitality Management 25:4, pages 558-576.
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Robert J. Harrington, Michael C. Ottenbacher, Ann Staggs & F. Allen Powell. (2011) Generation Y Consumers. Journal of Hospitality & Tourism Research 36:4, pages 431-449.
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Godwin‐Charles A. Ogbeide & Robert J. Harrington. (2011) The relationship among participative management style, strategy implementation success, and financial performance in the foodservice industry. International Journal of Contemporary Hospitality Management 23:6, pages 719-738.
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