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IIE Transactions Volume 28, 1996 - Issue 12: Scheduling and Logistics
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Original Articles

A Comparison of Three Strategies for Forecasting Warranty Claims

Gary S. WassermanDepartment of Industrial and Manufacturing Engineering, Wayne State University, Detroit, MI48202, USA email: [email protected]View further author information
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Agus SudjiantoAdvanced Vehicle Technology and Powertrain Operations, Ford Motor Company, Dearborn, MI 48121, USA email: [email protected]View further author information
Pages 967-977 | Received 01 May 1994, Accepted 01 Nov 1995, Published online: 13 Sep 2016

Citations (12)

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Jung Sik Hong, Hoon-Young Koo, Chin-Seung Lee & Jaekyoung Ahn. (2008) Forecasting service parts demand for a discontinued product. IIE Transactions 40:7, pages 640-649.
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ROBERTR. INMAN & DAVIDJ. A. GONSALVEZ. (1998) A cost-benefit model for production vehicle testing. IIE Transactions 30:12, pages 1153-1160.
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Articles from other publishers (10)

Reza Khoshkangini, Peyman Sheikholharam Mashhadi, Peter Berck, Saeed Gholami Shahbandi, Sepideh Pashami, Sławomir Nowaczyk & Tobias Niklasson. (2020) Early Prediction of Quality Issues in Automotive Modern Industry. Information 11:7, pages 354.
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Reza Khoshkangini, Sepideh Pashami & Slawomir Nowaczyk. 2019. Progress in Artificial Intelligence. Progress in Artificial Intelligence 663 674 .
Artur Akbarov & Shaomin Wu. (2012) Warranty Claim Forecasting Based On Weighted Maximum Likelihood Estimation. Quality and Reliability Engineering International 28:6, pages 663-669.
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Nur Izzati Binti Jamahir, Hairudin Bin Abdul Majid & Azurah Binti A. Samah. (2012) An Overview on Warranty Cost Modelling in Two-Dimensional Warranty Using Neuro-Fuzzy Approach. An Overview on Warranty Cost Modelling in Two-Dimensional Warranty Using Neuro-Fuzzy Approach.
Morgana Pizzolato, Carla Schwengber ten Caten & Flávio Sanson Fogliatto. (2005) Definição do prazo de garantia de um produto otimizado experimentalmente. Gestão & Produção 12:2, pages 239-253.
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S. Viswanathan & Yan Feng. (2005) Forecasting of service arrivals in a repair center. Forecasting of service arrivals in a repair center.
D.N.P Murthy & I Djamaludin. (2002) New product warranty: A literature review. International Journal of Production Economics 79:3, pages 231-260.
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Ronald S. Tibben‐Lembke & Henry N. Amato. (2011) REPLACEMENT PARTS MANAGEMENT: THE VALUE OF INFORMATION. Journal of Business Logistics 22:2, pages 149-164.
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Bo K. Wong, Vincent S. Lai & Jolie Lam. (2000) A bibliography of neural network business applications research: 1994–1998. Computers & Operations Research 27:11-12, pages 1045-1076.
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B.D Klein & D.F Rossin. (1999) Data quality in neural network models: effect of error rate and magnitude of error on predictive accuracy. Omega 27:5, pages 569-582.
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