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Journal of Convention & Event Tourism Volume 10, 2009 - Issue 4
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Original Articles

The Service Recovery Process in the Meetings, Incentives, Conventions, and Exhibitions Industry: A Conceptual Model

Ahmed Fawzy Helwan University, Cairo, Egypt
Pages 231-242 | Published online: 18 Nov 2009

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Joshua N. Weru & Joseph M. Njoroge. (2021) Investigating the influence of business events experience on international visitors’ perceived destination image: The case of Kenya. Journal of Convention & Event Tourism 22:5, pages 384-406.
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Articles from other publishers (1)

Kakyom Kim & Giri Jogaratnam. (2019) Analysis of the Nascar Hall of Fame Exhibition Event: A Generation-Based Market Segmentation Approach. Event Management 23:6, pages 913-926.
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