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Journal of Convention & Event Tourism Volume 14, 2013 - Issue 1
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Original Articles

Service Quality Components as Antecedents of Satisfaction and Behavioral Intentions: The Case of a Greek Carnival Festival

Dimitra Papadimitriou Department of Business, University of Patras, Rion Patras, Greece
Pages 42-64 | Published online: 14 Feb 2013

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Özgür Davras & İsmail Özperçin. (2023) The relationships of motivation, service quality, and behavioral intentions for gastronomy festival: the mediating role of destination image. Journal of Policy Research in Tourism, Leisure and Events 15:4, pages 451-464.
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Ranjit Singh, Sibi P. S.Asma Bashir. (2023) The Journal of Convention and Event Tourism: A retrospective analysis using bibliometrics. Journal of Convention & Event Tourism 24:1, pages 87-108.
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Alyssa Eve Brown & Nikolaos Pappas. (2023) Added value and music events: a festivalgoer perspective. Annals of Leisure Research 26:1, pages 117-139.
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Shuhua Yin & Guangquan Dai. (2021) Authenticity and tourist loyalty: a meta-analysis. Asia Pacific Journal of Tourism Research 26:12, pages 1331-1349.
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Bình Nghiêm-Phú, Thu Hương Kiều & Thị Thu Trang Hoàng. (2021) Tourists’ satisfaction with and intentions toward a nature-themed festival: The contribution of destination attributes, festival events, place attachment and life satisfaction. Journal of Convention & Event Tourism 22:3, pages 221-241.
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Saeid Abbasian, Isak Benyamine & Anna Lundberg. (2021) Festival Venue that makes sense- A study of Skansen arena in Stockholm. Cogent Social Sciences 7:1.
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Ling Long Tsai. (2021) Factors affecting intention to revisit an environmental event: The moderating role of enduring involvement. Journal of Convention & Event Tourism 22:1, pages 61-90.
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Osman Culha. (2020) The effect of food festival quality on place attachment and destination recommendation intention through festival experience and festival satisfaction: The case of the Didim International Olive Festival. Journal of Convention & Event Tourism 21:5, pages 387-416.
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Kakyom Kim, Jonggab Sun & Giri Jogaratnam. (2019) An assessment of the Migrants’ Arirang Multicultural Festival in South Korea: A comparative study of migrant and local visitors. Journal of Convention & Event Tourism 20:4, pages 325-350.
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Xiaoxiao Fu, Wenqian Zhang, Xinran Y. Lehto & Li Miao. (2018) Celebration of heritage: linkages between historical re-enactment festival attributes and attendees’ value perception. Journal of Travel & Tourism Marketing 35:2, pages 202-217.
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Sally Kim, Yong-Ki Lee & Choong-Ki Lee. (2017) The moderating effect of place attachment on the relationship between festival quality and behavioral intentions. Asia Pacific Journal of Tourism Research 22:1, pages 49-63.
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Nelson K. F. Tsang, Bruce Prideaux & Louisa Lee. (2016) Attribution of Inappropriate Visitor Behavior in a Theme Park Setting – A Conceptual Model. Journal of Travel & Tourism Marketing 33:8, pages 1088-1105.
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Dimitra Papadimitriou, Artemisia Apostolopoulou & Kyriaki (KIKI) Kaplanidou. (2016) Participant-based brand image perceptions of international sport events: The case of the Universiade. Journal of Convention & Event Tourism 17:1, pages 1-20.
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Articles from other publishers (15)

K. Thirugnanasambantham, Pillai K. Rajasekharan, Vidya Patwardhan, G. Raghavendra & Shreelatha Rao. (2023) Determinants of visitors' festival satisfaction and subjective well-being: tracing the roles of place attachment and satisfaction. International Journal of Event and Festival Management 14:4, pages 441-459.
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Emrah Köksal Sezgin, Abdullah Tanrısevdi & Ahu Sezgin. (2023) Examining multiple mediation of escapism and ethnic food experience in the relationship between diversity and behavioral intentions: the case of Vietnam. International Journal of Event and Festival Management 14:4, pages 503-522.
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Supriono, Mohammad Iqbal, Andriani Kusumawati & Muhamad Robith Alil Fahmi. (2023) The role of authenticity on revisit intention: tourist experience as a mediation at the Reyog Ponorogo National Festival. International Journal of Event and Festival Management 14:3, pages 344-362.
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Lea Susanne Faerber, Julian Hofmann, Dennis Ahrholdt & Oliver Schnittka. (2021) When are visitors actually satisfied at visitor attractions? What we know from more than 30 years of research. Tourism Management 84, pages 104284.
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Jesús Molina-Gómez, Pere Mercadé-Melé, Fernando Almeida-García & Raquel Ruiz-Berrón. (2021) New perspectives on satisfaction and loyalty in festival tourism: The function of tangible and intangible attributes. PLOS ONE 16:2, pages e0246562.
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Saeid Abbasian & Anna Lundberg. (2020) Between Fire and Ice: Experiences of the Persian Fire Festival in a Nordic Setting. Sustainability 12:24, pages 10374.
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Alyssa Eve Brown & Richard Sharpley. (2019) Understanding Festival-Goers and Their Experience at UK Music Festivals. Event Management 23:4, pages 699-720.
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Sarah Tanford & Shinyong Jung. (2017) Festival attributes and perceptions: A meta-analysis of relationships with satisfaction and loyalty. Tourism Management 61, pages 209-220.
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Boyun Woo. (2017) Testing the relationships among motivation, service quality, customer satisfaction and loyalty: A case of recreational golfers in south korea. IJASS(International Journal of Applied Sports Sciences) 29:1, pages 64-76.
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Kwangsoo Park & Seunghyun “Brian” Park. (2016) Topic Trend of Event Management Research. Event Management 20:1, pages 109-115.
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Sophie Hall, Ade Oriade & Peter Robinson. (2016) Assessing Festival Attendees' Behavioral Intentions Through Perceived Service Quality and Visitor Satisfaction. Event Management 20:1, pages 27-40.
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Yiannis Nikolaidis & Afroditi Adamidou. (2016) Quality assurance mapping in Greek service companies. The TQM Journal 28:3, pages 431-454.
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Sanjay Sharma & Savita Sharma. (2015) Understanding Pithoragarh’s cultural jewels: its fairs and festivals. Worldwide Hospitality and Tourism Themes 7:4, pages 331-346.
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Ali Ahmed Abdelkader. (2015) Measuring Service Quality of the Muslim Friendly Hotels in England and its Impact on Behavioural Intention. International Journal of Customer Relationship Marketing and Management 6:3, pages 1-24.
Crossref
Jan Drengner & Julia Köhler. 2013. Events und Sport. Events und Sport 89 132 .

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