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Journal of Transnational Management Volume 18, 2013 - Issue 2
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Original Articles

The Application of SERVQUAL to Business Schools in an Emerging Market: The Case of Tanzania

Esther-R. Mbise College of Business Education, Dar es Salaam, TanzaniaCorrespondence[email protected]
&
Ronald S. J. Tuninga Open University of The Netherlands, The Netherlands
Pages 101-124 | Published online: 23 May 2013

Citations (5)

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Read on this site (2)

Moeun Saut & Vichethtithkanitha song. (2022) Influences of airport service quality, satisfaction, and image on behavioral intention towards destination visit. Urban, Planning and Transport Research 10:1, pages 82-109.
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Ali Gholipour Soleimani & Hannaneh Einolahzadeh. (2018) The influence of service quality on revisit intention: The mediating role of WOM and satisfaction (Case study: Guilan travel agencies). Cogent Social Sciences 4:1.
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Articles from other publishers (3)

Victor William Bwachele, Yee-Lee Chong & Gengeswari Krishnapillai. (2023) Perceived service quality and student satisfaction in higher learning institutions in Tanzania. Humanities and Social Sciences Communications 10:1.
Crossref
Wen-Lin Wang & Gregory Siy Ching. 2021. Knowledge Management in Organizations. Knowledge Management in Organizations 72 84 .
Wen-Lin Wang & Gregory Siy Ching. 2021. Learning Technology for Education Challenges. Learning Technology for Education Challenges 3 16 .

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