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International Journal of Strategic Communication Volume 15, 2021 - Issue 1
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Research Article

Is Fake News the New Social Media Crisis? Examining the Public Evaluation of Crisis Management for Corporate Organizations Targeted in Fake News

M. Rosie JahngDepartment of Communication, Wayne State University, Detroit, Michigan, USACorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0002-7886-957X
ORCID Icon
Pages 18-36 | Published online: 07 Jan 2021

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Nirma Sadamali Jayawardena, Sara Quach, Park Thaichon, Mitchell Ross, Scott Weaven & Abhishek Behl. (2023) Organisational and regulatory strategies to combat false news circulation on social media. Journal of Strategic Marketing 0:0, pages 1-14.
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Tat-Huei Cham, Boon-Liat Cheng, Eugene Cheng-Xi Aw, Garry Wei-Han Tan, Xiu-Ming Loh & Keng-Boon Ooi. (2023) Counteracting the Impact of Online Fake News on Brands. Journal of Computer Information Systems 0:0, pages 1-20.
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Donghee Shin, Kerk F. Kee & Emily Y. Shin. (2023) The Nudging Effect of Accuracy Alerts for Combating the Diffusion of Misinformation: Algorithmic News Sources, Trust in Algorithms, and Users’ Discernment of Fake News. Journal of Broadcasting & Electronic Media 67:2, pages 141-160.
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Mohammad Ali. (2022) Fake-News Network Model: A Conceptual Framework for Strategic Communication to Deal with Fake News. International Journal of Strategic Communication 16:1, pages 1-17.
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Articles from other publishers (10)

Shalini Upadhyay, Amrita Chaskar & Marianna Sigala. (2023) Breaking waves: A bibliometric odyssey on crisis communication in tourism and hospitality (1980–2022) and paving the path for future research. Journal of Contingencies and Crisis Management 31:4, pages 941-953.
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Giandomenico Di Domenico & Yu Ding. (2023) Between brand attacks and broader narratives: How direct and indirect misinformation erode consumer trust. Current Opinion in Psychology 54, pages 101716.
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Zifei Fay Chen & Yang Cheng. (2023) The diffusion process of product-harm misinformation on social media: evidence from consumers and insights from communication professionals. Internet Research 33:5, pages 1828-1848.
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Khurram Shahzad, Shakeel Ahmad Khan, Abid Iqbal, Omar Shabbir & Mujahid Latif. (2023) Determinants of fake news diffusion on social media: a systematic literature review. Global Knowledge, Memory and Communication.
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Alfredo Guzmán Rincón, Sandra Barragán Moreno, Belén Rodríguez-Canovas, Ruby Lorena Carrillo Barbosa & David Ricardo Africano Franco. (2023) Social networks, disinformation and diplomacy: a dynamic model for a current problem. Humanities and Social Sciences Communications 10:1.
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Pramukh Nanjundaswamy Vasist & Debashis Chatterjee. (2023) Combating Fake News and Digital Deception at the Workplace: An Integrative Review and Open Systems Theory-led Framework for Future Research. IIM Kozhikode Society & Management Review, pages 227797522311633.
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Md. Anisul Islam Mahmud, A. A. Talha Talukder, Arbiya Sultana, Kazi Iftesam Amin Bhuiyan, Md. Samiur Rahman, Tahmid Hasan Pranto & Rashedur M. Rahman. (2023) Toward News Authenticity: Synthesizing Natural Language Processing and Human Expert Opinion to Evaluate News. IEEE Access 11, pages 11405-11421.
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Alfredo Guzmán Rincón, Ruby Lorena Carrillo Barbosa, Nuria Segovia-García & David Ricardo Africano Franco. (2022) Disinformation in Social Networks and Bots: Simulated Scenarios of Its Spread from System Dynamics. Systems 10:2, pages 34.
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Jeremy Straub & Matthew Spradling. (2022) Americans’ Perspectives on Online Media Warning Labels. Behavioral Sciences 12:3, pages 59.
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John Robert Bautista, Yan Zhang & Jacek Gwizdka. 2022. Information for a Better World: Shaping the Global Future. Information for a Better World: Shaping the Global Future 273 291 .

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