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Police Practice and Research
An International Journal
Volume 22, 2021 - Issue 1
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Police-Community Relations

Understanding citizen satisfaction with the police: results from a community survey

Frank MerendaSchool of Social and Behavioral Sciences, Marist College, Poughkeepsie, NY, USACorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0003-0058-9137View further author information
ORCID Icon,
Jason TrentSchool of Social and Behavioral Sciences, Marist College, Poughkeepsie, NY, USAORCID Iconhttps://orcid.org/0000-0001-7130-7948View further author information
ORCID Icon,
Carol R. RinkeSchool of Social and Behavioral Sciences, Marist College, Poughkeepsie, NY, USAView further author information
&
Molly BuchananSchool of Social and Behavioral Sciences, Marist College, Poughkeepsie, NY, USAORCID Iconhttps://orcid.org/0000-0002-8565-5449View further author information
ORCID Icon
Pages 692-710 | Received 30 Jan 2020, Accepted 17 May 2020, Published online: 11 Jun 2020

Citations (12)

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Read on this site (4)

Nohad ‘Ali & Dennis Rosenberg. (2023) Non-police Intervention Consideration by Ethnic Minorities: The Case of Arab Citizens of Israel. Victims & Offenders 18:6, pages 1166-1183.
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Julie B. Raines & Frank Merenda. (2023) Evaluating implementation of the EPIC peer bystander intervention program in basic law enforcement training (BLET). Police Practice and Research 24:3, pages 384-396.
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Russell E. Ward$suffix/text()$suffix/text(). (2022) The effects of nonresponse and follow-up mailings on a citizen survey of law enforcement services. Police Practice and Research 23:6, pages 661-679.
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Marika Dawkins-Cavazos. (2022) Racial tension, public mistrust, and policing: Insights from police leaders in the Rio Grande Valley (RGV)- a research note. Journal of Ethnicity in Criminal Justice 20:3, pages 248-269.
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Articles from other publishers (8)

Joon Tag Cho. (2023) Exploring the direct and indirect relationships between policing and citizen satisfaction in South Korea. Policing: An International Journal 46:5/6, pages 739-750.
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Elias Nader, Gabriela Wasileski & Margarita Poteyeva. (2023) Community Perceptions, Concerns for Privacy, and Support for Law Enforcement Use of Aerial Surveillance in Baltimore. Crime & Delinquency.
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Frank Ferdik. (2023) Citizen satisfaction with the police and college-based informal social controls: An unexpected finding. Journal of Criminal Justice 87, pages 102088.
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Stewart Selase Hevi, Ebenezer Malcalm, Gifty Enyonam Ketemepi, Akorfa Wuttor & Clemence Dupey Agbenorxevi. (2022) Perceptions of police use of surveillance cameras in Ghana; does procedural justice matter?. Safer Communities 21:4, pages 302-316.
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Michael Mathura. (2022) Exploring Citizens Perception of the Police Role and Function in a Post-Colonial Nation. Social Sciences 11:10, pages 465.
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Loene M. Howes, Danielle Watson, Vanessa Ryan, John J. Rivera & Ronald L. McNinch-Su. (2022) Community Satisfaction With Policing on Guam. Journal of Contemporary Criminal Justice 38:3, pages 311-329.
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Ana Isabel Sani, Vanessa Azevedo, Daniela Paulo, Mariana Magalhães & Laura M. Nunes. (2022) Satisfaction with the Police: Perceptions and Related Variables from an Urban Community Sample. Social Sciences 11:2, pages 79.
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Frank Merenda, Jason Trent & Carol R Rinke. (2020) Untangling the role of interactions in police satisfaction: Examining direct and indirect contacts with the police. The Police Journal: Theory, Practice and Principles 94:4, pages 496-514.
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