Publication Cover
CoDesign
International Journal of CoCreation in Design and the Arts
Volume 7, 2011 - Issue 2: Special Issue: Design and Emotion
1,579
Views
23
CrossRef citations to date
0
Altmetric
Original Articles

Achieving empathy with users: the effects of different sources of information

, , &
Pages 65-77 | Received 03 Feb 2011, Accepted 07 Jul 2011, Published online: 26 Sep 2011

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (9)

Lars Veldmeijer, Gijs Terlouw, Job van ‘t Veer, Jim van Os & Nynke Boonstra. (2023) Design for mental health: can design promote human-centred diagnostics?. Design for Health 7:1, pages 5-23.
Read now
G. Terlouw, J. T. B. van't Veer, D. A. Kuipers & J. Metselaar. (2020) Context analysis, needs assessment and persona development: towards a digital game-like intervention for high functioning children with ASD to train social skills. Early Child Development and Care 190:13, pages 2050-2065.
Read now
Jie Li & Katja Hölttä-Otto. (2020) The Influence of Designers’ Cultural Differences on the Empathic Accuracy of User Understanding. The Design Journal 23:5, pages 779-796.
Read now
Kamila Kunrath, Philip Cash & Maaike Kleinsmann. (2020) Designers’ professional identity: personal attributes and design skills. Journal of Engineering Design 31:6, pages 297-330.
Read now
Wina Smeenk, Janienke Sturm, Jaques Terken & Berry Eggen. (2019) A systematic validation of the Empathic Handover approach guided by five factors that foster empathy in design. CoDesign 15:4, pages 308-328.
Read now
Jacqueline Wechsler & Jochen Schweitzer. (2019) Creating Customer-Centric Organizations: The Value of Design Artefacts. The Design Journal 22:4, pages 505-527.
Read now
Wina Smeenk, Janienke Sturm & Berry Eggen. (2018) Empathic handover: how would you feel? Handing over dementia experiences and feelings in empathic co-design. CoDesign 14:4, pages 259-274.
Read now
Justin L. Hess & Nicholas D. Fila. (2016) The manifestation of empathy within design: findings from a service-learning course. CoDesign 12:1-2, pages 93-111.
Read now

Articles from other publishers (14)

Ibrahim Mohedas, Shanna R. Daly, Robert P. Loweth & Kathleen H. Sienko. (2023) Changes to stakeholder engagement approaches throughout a capstone engineering design course. International Journal of Technology and Design Education.
Crossref
Christopher Stephan. (2023) The passive dimension of empathy and its relevance for design. Design Studies 86, pages 101179.
Crossref
Luce Drouet, Kerstin Bongard-Blanchy, Vincent Koenig & Carine Lallemand. (2022) Empathy in Design Scale: Development and Initial Insights. Empathy in Design Scale: Development and Initial Insights.
Robert P. Loweth, Shanna R. Daly, Amy Hortop, Elizabeth A. Strehl & Kathleen H. Sienko. (2020) An in-depth investigation of student information gathering meetings with stakeholders and domain experts. International Journal of Technology and Design Education 32:1, pages 533-554.
Crossref
Ibrahim Mohedas, Shanna R. Daly, Robert P. Loweth, Linh Huynh, Grace L. Cravens & Kathleen H. Sienko. (2022) The use of recommended interviewing practices by novice engineering designers to elicit information during requirements development. Design Science 8.
Crossref
Lieke Lenaerts. 2022. [ ] With Design: Reinventing Design Modes. [ ] With Design: Reinventing Design Modes 3579 3588 .
Robert C. Fuller & Philippe Kruchten. (2021) Blurring boundaries: Toward the collective empathic understanding of product requirements. Information and Software Technology 140, pages 106670.
Crossref
Robert Loweth, Shanna Daly, Jiangqiong Liu & Kathleen Sienko. (2020) Student Practices Developing Needs Statements for Design Problems. Student Practices Developing Needs Statements for Design Problems.
Melis Kocaoğlu & Halime Demirkan. (2019) An Experiential Study on Empathic Design in Interior Architecture Education. Journal of Contemporary Urban Affairs 3:3, pages 15-26.
Crossref
Robert Loweth, Shanna Daly, Kathleen Sienko, Amy Hortop & Elizabeth Strehl. (2019) Student Designers’ Interactions with Users in Capstone Design Projects: A Comparison Across Teams. Student Designers’ Interactions with Users in Capstone Design Projects: A Comparison Across Teams.
Robert Fuller. (2019) Functional Organization of Software Groups Considered Harmful. Functional Organization of Software Groups Considered Harmful.
Rob Fuller. 2019. Information Systems Engineering in Responsible Information Systems. Information Systems Engineering in Responsible Information Systems 87 98 .
Rob Fuller. (2018) Cross-Functional Teams That Grok It: The Collective Empathic Understanding of Product Requirements. Cross-Functional Teams That Grok It: The Collective Empathic Understanding of Product Requirements.
Robizon Khubulashvili, Sera Linardi & Xiaohong Wang. (2021) How the Visibility of Real-Effort Contribution Impacts Reciprocity. SSRN Electronic Journal.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.