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International Journal of Tourism Sciences Volume 17, 2017 - Issue 1
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Verifying the moderating effects of personality factors on the relationship between emotional labour and customer orientation

Hae-Kyung SohnDepartment of Hotel & Tourism, Incheon Jaeneung University, Incheon, South KoreaCorrespondence[email protected]
Pages 1-14 | Published online: 09 Jan 2017

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Hamsanandini Umasuthan & Oun-Joung Park. (2018) The challenges faced by hotel service industry in Sri Lanka. International Journal of Tourism Sciences 18:2, pages 77-88.
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Articles from other publishers (1)

Özge Kocabulut & Tahir Albayrak. (2019) The effects of mood and personality type on service quality perception and customer satisfaction. International Journal of Culture, Tourism and Hospitality Research 13:1, pages 98-112.
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