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European Sport Management Quarterly Volume 6, 2006 - Issue 1
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ARTICLE

Factors Affecting Soccer Club Season Ticket Holders’ Satisfaction: The Influence of Club Image and Fans’ Motives

Corrado Beccarini Coni Servizi, Scuola dello Sport, Roma, ItalyCorrespondence[email protected] [email protected]
&
Alain Ferrand Université Claude Bernard Lyon 1, France
Pages 1-22 | Published online: 17 Feb 2007

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Martha Newson, Michael Buhrmester & Harvey Whitehouse. (2023) United in defeat: shared suffering and group bonding among football fans. Managing Sport and Leisure 28:2, pages 164-181.
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Herbert Woratschek, Chris Horbel & Bastian Popp. (2020) Determining customer satisfaction and loyalty from a value co-creation perspective. The Service Industries Journal 40:11-12, pages 777-799.
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Stefan Lawrence & Christian Davis. (2019) Fans for diversity? A Critical Race Theory analysis of Black, Asian and Minority Ethnic (BAME) supporters’ experiences of football fandom. International Journal of Sport Policy and Politics 11:4, pages 701-713.
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Chris Horbel, Bastian Popp, Herbert Woratschek & Bradley Wilson. (2016) How context shapes value co-creation: spectator experience of sport events. The Service Industries Journal 36:11-12, pages 510-531.
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Manuel Alonso Dos Santos & Francisco J. Montoro Rios. (2016) Scale of spectators’ motivations at soccer events. Soccer & Society 17:1, pages 58-71.
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Heath McDonald, Adam J. Karg & Civilai Leckie. (2014) Predicting which season ticket holders will renew and which will not. European Sport Management Quarterly 14:5, pages 503-520.
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Heath McDonald, Adam J. Karg & Andrea Vocino. (2013) Measuring season ticket holder satisfaction: Rationale, scale development and longitudinal validation. Sport Management Review 16:1, pages 41-53.
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Rui Biscaia, Abel Correia, António Rosado, João Maroco & Stephen Ross. (2012) The effects of emotions on football spectators' satisfaction and behavioural intentions. European Sport Management Quarterly 12:3, pages 227-242.
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Dominik Schreyer, Sascha L. Schmidt & Benno Torgler. (2016) Against all odds? Exploring the role of game outcome uncertainty in season ticket holders’ stadium attendance demand. Journal of Economic Psychology 56, pages 192-217.
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Mohamad Bakhtiari, S.N Sajadi, Akbar Heidary & Afsane Emami. (2011) A Consideration Of Spectators Satisfaction Regarding Different Services In Soccer Premier League In azadi Stadium -tehran-iran. Procedia - Social and Behavioral Sciences 15, pages 1777-1779.
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Kevin Filo, Daniel C. Funk & Glen Hornby. (2009) The Role of Web Site Content on Motive and Attitude Change for Sport Events. Journal of Sport Management 23:1, pages 21-40.
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Thadeu Gasparetto, Carlos M. Fernnndez-Jarddn & ngel Barajas. (2014) Brand Teams and Distribution of Wealth in Brazilian State Championships. SSRN Electronic Journal.
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