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Quality Technology & Quantitative Management Volume 7, 2010 - Issue 2
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Original Articles

Enhancing the Value of Survey Data on Customer Satisfaction in the Framework of a Customer Loyality Programme: Case of a Slovenian Retailer

Irena OgrajensekUniversity of Ljubljana, Faculty of Economics, Kardeljeva pl. 17, 1000Ljubljana, SloveniaView further author information
&
Vesna ŽabkarUniversity of Ljubljana, Faculty of Economics, Kardeljeva pl. 17, 1000Ljubljana, SloveniaView further author information
Pages 133-147 | Received 01 Apr 2007, Accepted 01 Jan 2008, Published online: 09 Feb 2016

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Lu Ren, Pei-Pei Li & Yan-Gang Zhao. (2023) An efficient and effective method for reliability assessment of project duration. Quality Technology & Quantitative Management 20:6, pages 689-706.
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Yi-Kuei Lin, Ping-Chen Chang & Yun-Ling Cho. (2019) Reliability interval for a stochastic project network constrained by budget and time. Quality Technology & Quantitative Management 16:1, pages 82-94.
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