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Journalism Practice Volume 16, 2022 - Issue 4
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Articles

Engagement Moderation: What Journalists Should Say to Improve Online Discussions

Gina M. MasulloSchool of Journalism, Center for Media Engagement, Moody College of Communication, The University of Texas at Austin, Austin, USACorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0002-4909-2116View further author information
ORCID Icon,
Martin J. RiedlSchool of Journalism, Center for Media Engagement, Moody College of Communication, The University of Texas at Austin, Austin, USAORCID Iconhttps://orcid.org/0000-0003-2411-1998View further author information
ORCID Icon &
Q. Elyse HuangSchool of Journalism, Center for Media Engagement, Moody College of Communication, The University of Texas at Austin, Austin, USAORCID Iconhttps://orcid.org/0000-0003-0024-0584View further author information
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Pages 738-754 | Published online: 18 Aug 2020

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Read on this site (4)

Roy Krøvel, Fabrizio Palumbo & Kristin Skare Orgeret. (2023) Introduction: Understanding Roots and Betweenness Defining Safety of Journalists as a Sub-field of Research. Reading between the Lines. Journalism Studies 24:7, pages 825-837.
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Magdalena Obermaier. (2023) Occupational Hazards: Individual and Professional Factors of Why Journalists Become Victims of Online Hate Speech. Journalism Studies 24:7, pages 838-856.
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Gina M. Masullo, Marc Ziegele, Martin J. Riedl, Pablo Jost & Teresa K. Naab. (2022) Effects of A High-Person-Centered Response to Commenters Who Disagree on Readers’ Positive Attitudes toward A News Outlet’s Facebook Page. Digital Journalism 10:3, pages 493-515.
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Fabian Prochazka & Magdalena Obermaier. (2022) Trust through Transparency? How Journalistic Reactions to Media-Critical User Comments Affect Quality Perceptions and Behavior Intentions. Digital Journalism 10:3, pages 452-472.
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Articles from other publishers (6)

Andrea Stockinger, Svenja Schäfer & Sophie Lecheler. (2023) Navigating the gray areas of content moderation: Professional moderators’ perspectives on uncivil user comments and the role of (AI-based) technological tools. New Media & Society.
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Edda Humprecht, Laia Castro Herrero, Sina Blassnig, Michael Brüggemann & Sven Engesser. (2022) Media Systems in the Digital Age: An Empirical Comparison of 30 Countries. Journal of Communication 72:2, pages 145-164.
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María-Antonia Paz-Rebollo, María-Dolores Cáceres-Zapatero & Isabel Martín-Sánchez. (2021) Suscripción a la prensa digital como contención a los discursos de odio. El Profesional de la información.
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Magdalena Wojcieszak, Arti Thakur, João Fernando Ferreira Gonçalves, Andreu Casas, Ericka Menchen-Trevino & & Miriam Boon. (2021) Can AI Enhance People’s Support for Online Moderation and Their Openness to Dissimilar Political Views?. Journal of Computer-Mediated Communication 26:4, pages 223-243.
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Martin J. Riedl, Teresa K. Naab, Gina M. Masullo, Pablo Jost & Marc Ziegele. (2021) Who is responsible for interventions against problematic comments? Comparing user attitudes in Germany and the United States. Policy & Internet 13:3, pages 433-451.
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Lazaros Vrysis, Nikolaos Vryzas, Rigas Kotsakis, Theodora Saridou, Maria Matsiola, Andreas Veglis, Carlos Arcila-Calderón & Charalampos Dimoulas. (2021) A Web Interface for Analyzing Hate Speech. Future Internet 13:3, pages 80.
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