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Enterprise Information Systems Volume 15, 2021 - Issue 10
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A computational framework for social-media-based business analytics and knowledge creation: empirical studies of CyTraSS

Wingyan Chunga College of Business, Western Carolina University, Cullowhee, NC, USA;b Department of Computer Science,University of Hong Kong, Pokfulam, Hong KongCorrespondence[email protected]
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Elizabeth Mustainec Department of Sociology, University of Central Florida, Orlando, FL, USAView further author information
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Daniel Zengd Department of Management Information Systems, University of Arizona, Tucson, AZ, USA;e Institute of Automation, Chinese Academy of Sciences, Beijing, ChinaView further author information
Pages 1460-1482 | Received 25 Sep 2019, Accepted 19 Sep 2020, Published online: 27 Oct 2020

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Juling Ding, Mao Xu, Ying Kei Tse, Kuo-Yi Lin & Minhao Zhang. (2023) Customer opinions mining through social media: insights from sustainability fraud crisis - Volkswagen emissions scandal. Enterprise Information Systems 17:8.
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Liping Xiong, Vincent Cho, Kris MY Law & Lianne Lam. (2021) A study of KOL effectiveness on brand image of skincare products. Enterprise Information Systems 15:10, pages 1483-1500.
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Wingyan Chung. (2023) Building Human Digital Twins: Cases for Intelligence and Security Informatics. Building Human Digital Twins: Cases for Intelligence and Security Informatics.
Ahmad M. Alghamdi, Salvatore Flavio Pileggi & Osama Sohaib. (2023) Social Media Analysis to Enhance Sustainable Knowledge Management: A Concise Literature Review. Sustainability 15:13, pages 9957.
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Nicholas Nicoli, Kine Henriksen, Marcos Komodromos & Dimitrios Tsagalas. (2021) Investigating digital storytelling for the creation of positively engaging digital content. EuroMed Journal of Business 17:2, pages 157-173.
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Pragyan Nanda, Deepti Patnaik & Srikanta Patnaik. 2021. Computational Management. Computational Management 3 21 .

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