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Articles

Chatbot design approaches for fashion E-commerce: an interdisciplinary review

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Pages 200-210 | Received 30 Apr 2021, Accepted 14 Sep 2021, Published online: 02 Nov 2021

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Nour Kilani & Lova Rajaobelina. (2022) Impact of Live Chat Service Quality on Behavioral Intentions and Relationship Quality: A Meta-Analysis. International Journal of Human–Computer Interaction 0:0, pages 1-28.
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Ni Zeng, Liru Jiang, Gianpaolo Vignali & Daniella Ryding. 2023. The Palgrave Handbook of Interactive Marketing. The Palgrave Handbook of Interactive Marketing 785 805 .