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Advances in Mental Health
Promotion, Prevention and Early Intervention
Volume 12, 2014 - Issue 3
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Original Articles

Investigating individual online synchronous chat counselling processes and treatment outcomes for young people

Mitchell DowlingFaculty of Health, University of Canberra, Bruce, ACT, Australia
&
Debra RickwoodFaculty of Health, University of Canberra, Bruce, ACT, Australia;National Youth Mental Health Foundation, Melbourne, VIC, Australia
Pages 216-224 | Received 22 Sep 2014, Accepted 26 Nov 2014, Published online: 30 Jan 2015

Citations (19)

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Phey Ling Kit, Chua Tee Teo, Meilinda Tan & Yuhyun Park. (2019) Singapore children’s online counselling experiences on a live chat portal. British Journal of Guidance & Counselling 47:3, pages 304-316.
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Articles from other publishers (18)

Madison Erbach, Evangeline Danseco & Valerie Schutte. (2023) Evaluating a helpline for post‐secondary students: Caller distress, ability to face concern and satisfaction with helpline. Counselling and Psychotherapy Research.
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Priyanshu Priya, Mauajama Firdaus & Asif Ekbal. (2023) A multi-task learning framework for politeness and emotion detection in dialogues for mental health counselling and legal aid. Expert Systems with Applications 224, pages 120025.
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Jackson A. Smith, Ahad Bandealy & Dillon T. Browne. (2023) A case study of virtually delivered emotion‐focused family therapy. Journal of Marital and Family Therapy 49:3, pages 692-713.
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Tulika Saha, Saichethan Miriyala Reddy, Sriparna Saha & Pushpak Bhattacharyya. (2023) Mental Health Disorder Identification From Motivational Conversations. IEEE Transactions on Computational Social Systems 10:3, pages 1130-1139.
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Clio Berry, Joanne Hodgekins, Daniel Michelson, Laura Chapman, Olga Chelidoni, Lucie Crowter, Catarina Sacadura & David Fowler. (2021) A Systematic Review and Lived-Experience Panel Analysis of Hopefulness in Youth Depression Treatment. Adolescent Research Review 7:2, pages 235-266.
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Maria Tibbs, Aileen O'Reilly, Maeve Dwan O'Reilly & Amanda Fitzgerald. (2022) Online synchronous chat counselling for young people aged 12–25: a mixed methods systematic review protocol. BMJ Open 12:4, pages e061084.
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Kelly Mazzer, Megan O'Riordan, Alan Woodward & Debra Rickwood. (2021) A Systematic Review of User Expectations and Outcomes of Crisis Support Services. Crisis 42:6, pages 465-473.
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Tulika Saha, Saraansh Chopra, Sriparna Saha, Pushpak Bhattacharyya & Pankaj Kumar. (2021) A Large-Scale Dataset for Motivational Dialogue System: An Application of Natural Language Generation to Mental Health. A Large-Scale Dataset for Motivational Dialogue System: An Application of Natural Language Generation to Mental Health.
Annika Gieselmann, Carmen Podleschka, Alexander Rozental & Reinhard Pietrowsky. (2021) Communication Formats and Their Impact on Patient Perception and Working Mechanisms: A Mixed-Methods Study of Chat-Based vs. Face-to-Face Psychotherapy for Insomnia. Behavior Therapy 52:2, pages 430-441.
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Catherine A. Maloney, Wendel D. Abel & Hamish J. McLeod. (2020) Jamaican adolescents' receptiveness to digital mental health services: A cross-sectional survey from rural and urban communities. Internet Interventions 21, pages 100325.
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Lorainne Tudor Car, Dhakshenya Ardhithy Dhinagaran, Bhone Myint Kyaw, Tobias Kowatsch, Shafiq Joty, Yin-Leng Theng & Rifat Atun. (2020) Conversational Agents in Health Care: Scoping Review and Conceptual Analysis. Journal of Medical Internet Research 22:8, pages e17158.
Crossref
Pablo Navarro, Jeanie Sheffield, Sisira Edirippulige & Matthew Bambling. (2020) Exploring Mental Health Professionals’ Perspectives of Text-Based Online Counseling Effectiveness With Young People: Mixed Methods Pilot Study. JMIR Mental Health 7:1, pages e15564.
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Pablo Navarro, Matthew Bambling, Jeanie Sheffield & Sisira Edirippulige. (2019) Exploring Young People’s Perceptions of the Effectiveness of Text-Based Online Counseling: Mixed Methods Pilot Study. JMIR Mental Health 6:7, pages e13152.
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Debra Rickwood, Alison Wallace, Vanessa Kennedy, Shaunagh O’Sullivan, Nic Telford & Steven Leicester. (2019) Young People’s Satisfaction With the Online Mental Health Service eheadspace: Development and Implementation of a Service Satisfaction Measure. JMIR Mental Health 6:4, pages e12169.
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Simon Hoermann, Kathryn L McCabe, David N Milne & Rafael A Calvo. (2017) Application of Synchronous Text-Based Dialogue Systems in Mental Health Interventions: Systematic Review. Journal of Medical Internet Research 19:8, pages e267.
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Zehra Ersahin & Terry Hanley. (2017) Using text-based synchronous chat to offer therapeutic support to students: A systematic review of the research literature. Health Education Journal 76:5, pages 531-543.
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Debra Rickwood, Marianne Webb, Vanessa Kennedy & Nic Telford. (2016) Who Are the Young People Choosing Web-based Mental Health Support? Findings From the Implementation of Australia's National Web-based Youth Mental Health Service, eheadspace. JMIR Mental Health 3:3, pages e40.
Crossref
Rachel Harrad & Nick Banks. 2016. Applied Cyberpsychology. Applied Cyberpsychology 123 143 .

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