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Transnational Corporations Review Volume 12, 2020 - Issue 4: Contemporary Challenges of Small and Medium Enterprises Guest Editors: Elie CHRYSOSTOME, Maria ELO, Jean-Pierre GUEYIE
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Research Articles

Emotional labor and its association with emotional exhaustion through cultural intelligence

Nazia Rafiqa Department of Management Sciences, Virtual University of Pakistan, Lahore, Pakistan; Correspondence[email protected]
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Abdus Sattar Abbasib Department of Management Sciences, COMSATS University Islamabad, Lahore, Pakistan; View further author information
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Shrafat Ali Sairc Hailey College of Commerce, University of the Punjab, Lahore, Pakistan; View further author information
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Muhammad Mohiuddind Department of Management, Laval University, Quebec City, CanadaORCID Iconhttps://orcid.org/0000-0003-2009-027XView further author information
ORCID Icon &
Ismat Munira Department of Management Sciences, Virtual University of Pakistan, Lahore, Pakistan; View further author information
Pages 392-405 | Received 24 Feb 2020, Accepted 01 Nov 2020, Published online: 03 Dec 2020

Citations (9)

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Read on this site (1)

Singha Chaveesuk & Kamolwan Suaysukvicha. (2021) Evolving transnational consumer behaviors under COVID-19: determinants of students’ intention to use Web 3.0. Transnational Corporations Review 0:0, pages 1-14.
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Articles from other publishers (8)

Thai V. Le & Cynthia Barboza-Wilkes. (2023) How Self-Determination Moderates Burnout in Public Organizations Across Gender, Race, and Generation. Public Personnel Management.
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Nazia Rafiq, Ambreen Sarwar & Maria Rasheed. (2022) Disruption in family life due to despotic leadership and COVID-19: the mediating role of emotional exhaustion. Kybernetes 52:7, pages 2305-2328.
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Ambreen Sarwar, Muhammad Kashif Imran, Hira Hafeez, Muhammad Zaheer & Tehreem Fatima. (2023) Does workplace ostracism negatively affect family life during a pandemic?. Personnel Review.
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Aisha Saif Al Shaer, Fauzia Jabeen, Saju Jose & Sherine Farouk. (2023) Cultural intelligence and proactive service performance: mediating and moderating role of leader's collaborative nature, cultural training and emotional labor. Journal of Health Organization and Management.
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Gabriele Puzzo, Maha Yomn Sbaa, Salvatore Zappalà & Luca Pietrantoni. (2023) The impact of cultural intelligence on burnout among practitioners working with migrants: an examination of age, gender, training, and language proficiency. Current Psychology.
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Ömer Faruk COŞKUN & Aylin VARIŞLI KARGIN. (2022) The Relationship Between Cultural Intelligence and Emotional Labor: An Ampiric Study on Five Star Hotel Employees in Bodrum. Equinox Journal of Economics Business and Political Studies.
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Tajneen Affnaan Saleh, Abdullah Sarwar, Md. Amirul Islam, Muhammad Mohiuddin & Zhan Su. (2022) Effects of Leader Conscientiousness and Ethical Leadership on Employee Turnover Intention: The Mediating Role of Individual Ethical Climate and Emotional Exhaustion. International Journal of Environmental Research and Public Health 19:15, pages 8959.
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Yasemin Bal & Özgür Kökalan. (2022) The Moderating Effect of Cultural Intelligence on the Relationship Between Emotional Intelligence and Job Satisfaction. Frontiers in Psychology 13.
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