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Paula R. Dempsey, Adrienne Warner, Vera Lux & Linda Rich. (2022) On the Origin of Queries: Where Chat Reference Questions Begin. Internet Reference Services Quarterly 26:2, pages 73-94.
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Simon Robins. (2022) Full-text retrievals and EBSCO Discovery Service: Assessing usage of e-journals across multiple platforms. Journal of Electronic Resources Librarianship 34:2, pages 89-107.
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Ya Wang. (2020) Web-scale discovery and Google Scholar: A study in use patterns. Journal of Electronic Resources Librarianship 32:1, pages 1-10.
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Lisa Ngo, Cody Hennesy & Ian Knabe. (2019) The Impact of Web-Scale Discovery on the Use of Electronic Resources. Serials Review 45:4, pages 227-238.
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Zebulin Evelhoch. (2018) Where users’ find the answer: discovery layers versus databases. Journal of Electronic Resources Librarianship 30:4, pages 205-215.
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