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Articles

Developments in Hospitality Marketing and Management: Social Network Analysis and Research Themes

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Pages 269-288 | Published online: 20 Feb 2013

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Read on this site (29)

Dan Jin, Robin B. DiPietro, Kawon (Kathy) Kim, Fang Meng & Edwin N. Torries. (2023) Influence of customer value mind-set on affective and behavioral service outcomes: role of the scope and scale of service offerings at various touchpoints. Journal of Hospitality Marketing & Management 32:3, pages 340-362.
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Dan Zhu, Tin Doan, Pattamol Kanjanakan & Peter B. Kim. (2022) The impact of emotional intelligence on hospitality employees’ work outcomes: a systematic and meta-analytical review. Journal of Hospitality Marketing & Management 31:3, pages 326-347.
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Patrizia Daniela Modica, Levent Altinay, Anna Farmaki, Dogan Gursoy & Mariangela Zenga. (2020) Consumer perceptions towards sustainable supply chain practices in the hospitality industry. Current Issues in Tourism 23:3, pages 358-375.
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Mei-Hua Chen, Bryan H. Chen & Christina Geng-qing Chi. (2019) Socially responsible investment by generation Z: a cross-cultural study of Taiwanese and American investors. Journal of Hospitality Marketing & Management 28:3, pages 334-350.
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Mehmet Ali Köseoglu, Fevzi Okumus, Eka Diraksa Putra, Mehmet Yildiz & Ismail Cagri Dogan. (2018) Authorship Trends, Collaboration Patterns, and Co-Authorship Networks in Lodging Studies (1990–2016). Journal of Hospitality Marketing & Management 27:5, pages 561-582.
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Seunghyun “Brian” Park, Hyung Jin Kim & Chihyung “Michael” Ok. (2018) Linking emotion and place on Twitter at Disneyland. Journal of Travel & Tourism Marketing 35:5, pages 664-677.
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Sérgio Moro, Paulo Rita & Cristina Oliveira. (2018) Factors Influencing Hotels’ Online Prices. Journal of Hospitality Marketing & Management 27:4, pages 443-464.
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Dogan Gursoy, Giacomo Del Chiappa & Yi Zhang. (2017) Preferences regarding external information sources: a conjoint analysis of visitors to Sardinia, Italy. Journal of Travel & Tourism Marketing 34:6, pages 806-820.
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Xun Xu, Guangshun Xiao & Dogan Gursoy. (2017) Maximizing Profits Through Optimal Pricing and Sustainability Strategies: A Joint Optimization Approach. Journal of Hospitality Marketing & Management 26:4, pages 395-415.
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Yangyang Jiang, Haywantee Ramkissoon, Felix T. Mavondo & Shanfei Feng. (2017) Authenticity: The Link Between Destination Image and Place Attachment. Journal of Hospitality Marketing & Management 26:2, pages 105-124.
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Thomas A. Maier & Sagarika Prusty. (2016) Managing Customer Retention in Private Clubs Using Churn Analysis: Some Empirical Findings. Journal of Hospitality Marketing & Management 25:7, pages 797-819.
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Seunghyun “Brian” Park, Chihyung “Michael” Ok & Bongsug “Kevin” Chae. (2016) Using Twitter Data for Cruise Tourism Marketing and Research. Journal of Travel & Tourism Marketing 33:6, pages 885-898.
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Germà Coenders, Berta Ferrer-Rosell & Esther Martínez-Garcia. (2016) Trip Characteristics and Dimensions of Internet Use for Transportation, Accommodation, and Activities Undertaken at Destination. Journal of Hospitality Marketing & Management 25:4, pages 498-511.
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Peter Beomcheol Kim, Gabriel Gazzoli, Halin Qu & Chloe Shinae Kim. (2016) Influence of the Work Relationship Between Frontline Employees and Their Immediate Supervisor on Customers’ Service Experience. Journal of Hospitality Marketing & Management 25:4, pages 425-448.
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Giacomo Del Chiappa, María-Del-Carmen Alarcón-Del-Amo & Carlota Lorenzo-Romero. (2016) Internet and User-Generated Content Versus High Street Travel Agencies: A Latent Gold Segmentation in the Context of Italy. Journal of Hospitality Marketing & Management 25:2, pages 197-217.
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Gaunette Sinclair-Maragh & Dogan Gursoy. (2016) A Conceptual Model of Residents’ Support for Tourism Development in Developing Countries. Tourism Planning & Development 13:1, pages 1-22.
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Bishnu Sharma & Dogan Gursoy. (2015) An Examination of Changes in Residents' Perceptions of Tourism Impacts Over Time: The Impact of Residents' Socio-demographic Characteristics. Asia Pacific Journal of Tourism Research 20:12, pages 1332-1352.
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Nikolaos Stylos & Chris Vassiliadis. (2015) Differences in Sustainable Management Between Four- and Five-Star Hotels Regarding the Perceptions of Three-Pillar Sustainability. Journal of Hospitality Marketing & Management 24:8, pages 791-825.
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Xun Xu & Dogan Gursoy. (2015) A Conceptual Framework of Sustainable Hospitality Supply Chain Management. Journal of Hospitality Marketing & Management 24:3, pages 229-259.
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Yang Cao & Kyungmi Kim. (2015) How Do Customers Perceive Service Quality in Differently Structured Fast Food Restaurants?. Journal of Hospitality Marketing & Management 24:1, pages 99-117.
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Chaozhi Zhang, Dogan Gursoy, Zeng Deng & Jun Gao. (2015) Impact of culture on perceptions of landscape names. Tourism Geographies 17:1, pages 134-150.
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Allan Cheng Chieh Lu & Brendan T. Chen. (2014) Information Search Behavior of Independent Travelers: A Cross-Cultural Comparison Between Chinese, Japanese, and American Travelers. Journal of Hospitality Marketing & Management 23:8, pages 865-884.
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Liang (Rebecca) Tang & Soocheong (Shawn) Jang. (2014) Information Value and Destination Image: Investigating the Moderating Role of Processing Fluency. Journal of Hospitality Marketing & Management 23:7, pages 790-814.
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Frank Lindberg, Ann Heidi Hansen & Dorthe Eide. (2014) A Multirelational Approach for Understanding Consumer Experiences Within Tourism. Journal of Hospitality Marketing & Management 23:5, pages 487-512.
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Songshan (Sam) Huang, Zhaoping Liu & Cathy H.C. Hsu. (2014) Customer Experiences with Economy Hotels in China: Evidence from Mystery Guests. Journal of Hospitality Marketing & Management 23:3, pages 266-293.
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