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Journal of Hospitality Marketing & Management Volume 23, 2014 - Issue 7
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Articles

The Effects of Offering Menu Information on Perceived Waiting Time

Gumkwang BaeDepartment of Hospitality Management, University of Missouri, Columbia, Missouri, USA
&
Dae-Young KimDepartment of Hospitality Management, University of Missouri, Columbia, Missouri, USACorrespondence[email protected]
Pages 746-767 | Published online: 18 Jul 2014

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Jin Qin, Fengqin Xu & Rui Wang. (2023) Pre-service recovery: impact on customer satisfaction and acceptable waiting time. The Service Industries Journal 43:1-2, pages 64-84.
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Articles from other publishers (5)

Vinish P, Prakash Pinto, Iqbal Thonse Hawaldar & M. M. Munshi. (2022) Coping emotional discomfort at retail checkout: Potential distractions and implications. Innovative Marketing 18:3, pages 159-169.
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Hui Wu, Ling Zhou, Faizan Ali, Ji‐hong Chen, Mulin Niu & Jinyi Hu. (2022) The impacts of electronic versus waiter ordering on consumer's healthy food choice. Psychology & Marketing 39:6, pages 1156-1169.
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Mengli Yu, Ronggang Zhou, Zhao Cai, Chee-Wee Tan & Huiwen Wang. (2020) Unravelling the relationship between response time and user experience in mobile applications. Internet Research 30:5, pages 1353-1382.
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Kong YuSheng & Masud Ibrahim. (2019) Service innovation, service delivery and customer satisfaction and loyalty in the banking sector of Ghana. International Journal of Bank Marketing 37:5, pages 1215-1233.
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Robin DiPietro. (2017) Restaurant and foodservice research. International Journal of Contemporary Hospitality Management 29:4, pages 1203-1234.
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