Evaluation of Reward Programs Based on Member Preferences and Perceptions of Fairness

Sarah TanfordWilliam F. Harrah College of Hotel Administration, University of Nevada, Las Vegas, Las Vegas, Nevada, USACorrespondence[email protected]

Eunmin HwangWilliam F. Harrah College of Hotel Administration, University of Nevada, Las Vegas, Las Vegas, Nevada, USA

Seyhmus BalogluWilliam F. Harrah College of Hotel Administration, University of Nevada, Las Vegas, Las Vegas, Nevada, USA

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Munir Shehu Mashi, Isyaku Salisu, Ismail Kayode Olaoye & Aliyu Hamza Galadanchi. (2022) Job embeddedness as a mediator of the effects of organizational antecedents on voluntary turnover intention of hotel employees in Nigeria. Journal of Human Resources in Hospitality & Tourism 21:3, pages 409-440.
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Shanta Banik & Yongqiang Gao. (2020) Status demotion in loyalty programmes: the role of perceived unfairness. The Service Industries Journal 40:3-4, pages 315-336.
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Jun Zhang & Jingwen Wang. (2022) A study of loyalty programs in the Chinese market: the impacts of reward type, reward characteristic and product involvement. Asia Pacific Journal of Marketing and Logistics 35:4, pages 908-919.
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Zahra Rajaei, Sayyid Ali Banihashemi & Mohammad Khalilzadeh. (2022) Identifying and Prioritizing Service Compensation Factors Influencing Nurses’ Motivation: Application of Hybrid Fuzzy DEMATEL-BWM Method. Fudan Journal of the Humanities and Social Sciences.
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Juho Pesonen, Raija Komppula & Jamie Murphy. (2019) Plastic loyalty – Investigating loyalty card programs for a Finnish hotel chain. Tourism Management 73, pages 115-122.
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Evaluation of Reward Programs Based on Member Preferences and Perceptions of Fairness

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Evaluation of Reward Programs Based on Member Preferences and Perceptions of Fairness

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