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South African Family Practice Volume 53, 2011 - Issue 2

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Patient satisfaction with the quality of care in a primary health care setting in Botswana

AR BamideleExtension II Clinics, Gaborone, Botswana

, MBBS, MPH,

ME HoqueDepartment of Public Health, Faculty of Health Care Sciences, University of Limpopo (Medunsa Campus), South AfricaCorrespondenceMuhammad¬[email protected]

, MSc &

H Van der HeeverDepartment of Public Health, Faculty of Health Care Sciences, University of Limpopo (Medunsa Campus), South Africa

, PhD

Pages 170-175 | Received 09 Mar 2010, Accepted 19 May 2010, Published online: 15 Aug 2014

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https://doi.org/10.1080/20786204.2011.10874080

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Mohanad Halaweh & Fathi Fayeq Salameh. (2023) Using Social Media Data for Exploring Healthcare Service Quality. International Journal of Healthcare Information Systems and Informatics 18:1, pages 1-13.
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Juliana Kagura, Natasha Khamisa, Zvifadzo Matsena Zingoni, Neo Dulaze, Yaw Awuku-Larbi & Ndumiso Tshuma. (2023) Patient satisfaction with chronic disease care and its associated factors in primary health care facilities in Johannesburg, South Africa. Frontiers in Health Services 3.
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Konstantinos Georgiopoulos, Panagiota Manthou, Anna Korompeli, Panagiotis Vasileiou, Georgios Lioliousis, Dimitris Dainavas & Ioustini Pietri. (2023) Patients’ Satisfaction With Pharmaceutical Care Services Provided During COVID Pandemic: Experience From Greece. Cureus.
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Legese Utino, Bezawit Birhanu, Nigusu Getachew & Berhane Megerssa Ereso. (2023) Perceived quality of medical services at outpatient department of public hospitals in Dawro Zone, Southern Ethiopia. BMC Health Services Research 23:1.
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Nimona Berhanu, Zewdie Birhanu, Tidenek Mulugeta, Tadesse Gudeta, Belachew Umeta & Gizachew Tilahun. (2022) Development of constructs to measure client satisfaction with pharmacy services in resource-limited settings. A multicenter cross-sectional study. PLOS ONE 17:10, pages e0275089.
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Friday E. Okonofua, Lorretta F. C. Ntoimo, Oluwadamilola A. Adejumo, Wilson Imongan, Rosemary N. Ogu & Seun O. Anjorin. (2022) Assessment of Interventions in Primary Health Care for Improved Maternal, New-born and Child Health in Sub-Saharan Africa: A Systematic Review. SAGE Open 12:4, pages 215824402211342.
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Nirmala Kumari & Keerthana Maria Pinto. (2021) A STUDY ON QUALITY OF SERVICES IN THE OUTPATIENT DEPARTMENT OF A MULTISPECIALTY TEACHING HOSPITAL. GLOBAL JOURNAL FOR RESEARCH ANALYSIS, pages 117-119.
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Tania Steyl. (2020) Satisfaction with quality of healthcare at primary healthcare settings: Perspectives of patients with type 2 diabetes mellitus. South African Journal of Physiotherapy 76:1.
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C. M. Gitobu, P. B. Gichangi & W. O. Mwanda. (2018) Satisfaction with Delivery Services Offered under the Free Maternal Healthcare Policy in Kenyan Public Health Facilities. Journal of Environmental and Public Health 2018, pages 1-9.
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Khalid M. Almutairi. (2016) Satisfaction of Patients Attending in Primary Healthcare Centers in Riyadh, Saudi Arabia: A Random Cross-Sectional Study. Journal of Religion and Health 56:3, pages 876-883.
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Ali Mohammadi, Hossein Masoumi Jahandizi & Koorosh Kamali. (2016) Patients’ Satisfaction in Zanjan Educational Hospitals and its Relationship with Responsiveness. Journal of Human, Environment, and Health Promotion 1:4, pages 227-236.
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Abdrrahman Shemsu Surur, Fitsum Sebsibe Teni, Genet Girmay, Elsabet Moges, Meseret Tesfa & Messele Abraha. (2015) Satisfaction of clients with the services of an outpatient pharmacy at a university hospital in northwestern Ethiopia: a cross-sectional study. BMC Health Services Research 15:1.
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