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IIE Transactions on Occupational Ergonomics and Human Factors Volume 4, 2016 - Issue 2-3: Integrating Physical and Cognitive Ergonomics
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Original Articles

Call Center Productivity Over 6 Months Following a Standing Desk Intervention

Gregory GarrettDepartment of Environmental & Occupational Health, Texas A&M Health Science Center, Texas A&M University, 109 SPH Administration Building, College Station, TX77843-1266, USACorrespondence[email protected]
,
Mark BendenDepartment of Environmental & Occupational Health, Texas A&M Health Science Center, Texas A&M University, 109 SPH Administration Building, College Station, TX77843-1266, USA
,
Ranjana MehtaDepartment of Environmental & Occupational Health, Texas A&M Health Science Center, Texas A&M University, 109 SPH Administration Building, College Station, TX77843-1266, USA
,
Adam PickensDepartment of Environmental & Occupational Health, Texas A&M Health Science Center, Texas A&M University, 109 SPH Administration Building, College Station, TX77843-1266, USA
,
S. Camille PeresDepartment of Environmental & Occupational Health, Texas A&M Health Science Center, Texas A&M University, 109 SPH Administration Building, College Station, TX77843-1266, USA
&
Hongwei ZhaoDepartment of Epidemiology & Biostatistics, Texas A&M Health Science Center, Texas A&M University, College Station, TX, USA
Pages 188-195 | Received 01 Dec 2015, Accepted 01 Apr 2016, Published online: 01 Jul 2016

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Hadi Daneshmandi, Alireza Choobineh, Haleh Ghaem & Najmeh Hejazi. (2021) Proper sit–stand work schedule to reduce the negative outcomes of sedentary behavior: a randomized clinical trial. International Journal of Occupational Safety and Ergonomics 27:4, pages 1039-1055.
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Nicholas Green & Jesse Dallery. (2019) Evaluating the Effectiveness of Education, Feedback, & Task Clarification to Increase Workplace Physical Activity. Journal of Organizational Behavior Management 39:3-4, pages 237-246.
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Bernhard Schwartz, Jay M. Kapellusch, Arnold Baca & Barbara Wessner. (2019) Medium-term effects of a two-desk sit/stand workstation on cognitive performance and workload for healthy people performing sedentary work: a secondary analysis of a randomised controlled trial. Ergonomics 62:6, pages 794-810.
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Pankaj Parag Sharma, Mark Benden, Ranjana K. Mehta, Adam Pickens & Gang Han. (2018) A Quantitative Evaluation of Electric Sit-Stand Desk Usage: 3-Month In-Situ Workplace Study. IISE Transactions on Occupational Ergonomics and Human Factors 6:2, pages 76-83.
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Ranjana K. Mehta. (2016) Integrating Physical and Cognitive Ergonomics. IIE Transactions on Occupational Ergonomics and Human Factors 4:2-3, pages 83-87.
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Articles from other publishers (24)

Ma. Janice J. Gumasing, Emil Renfred A. Rendon & Josephine D. German. (2023) Sustainable Ergonomic Workplace: Fostering Job Satisfaction and Productivity among Business Process Outsourcing (BPO) Workers. Sustainability 15:18, pages 13516.
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Tara DiRocco, Brianna Hall-Nelson, Ingrid Carlson, John Corrigan, Stephanie Kutcher, Patrick Mertz & Erika Nelson-Wong. (2023) Task type, preference, and occupation affect standing desk utilization in office workers. Work 74:1, pages 295-308.
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Kelly Daniels, Kara Mihalic & Kristin Valdes. (2022) Seated vs. standing workstations. Nursing 52:3, pages 48-51.
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Mehmet Akif Guler, Kutay Guler, Meryem Guneser Gulec & Elif Ozdoglar. (2021) Working From Home During a Pandemic. Journal of Occupational & Environmental Medicine 63:9, pages 731-741.
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Mariam N Rana & Ian J Neeland. (2021) Taking a ‘stand’ against cardiovascular disease in the era of COVID-19. Vascular Medicine 26:4, pages 383-385.
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Ariel Bodker, Alexis Visotcky, David Gutterman, Michael E Widlansky & Jacquelyn Kulinski. (2021) The impact of standing desks on cardiometabolic and vascular health. Vascular Medicine 26:4, pages 374-382.
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Angelika Donhauser, Mark Phillips & Jennifer Vogt. 2021. Das menschliche Büro - The human(e) office. Das menschliche Büro - The human(e) office 77 95 .
Michael Christmann. 2021. The Networked Health-Relevant Factors for Office Buildings. The Networked Health-Relevant Factors for Office Buildings 157 165 .
Richard A. Parker, Jillian Manner, Divya Sivaramakrishnan, Graham Baker, Andrew Stoddart, Scott Lloyd & Ruth Jepson. (2020) Design, rationale and analysis plan for the Stand Up for Health trial in contact centres: a stepped wedge feasibility study. Pilot and Feasibility Studies 6:1.
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Elise Labonté-LeMoyne, Marc-Antoine Jutras, Pierre-Majorique Léger, Sylvain Sénécal, Marc Fredette, Mickael Begon & Marie-Ève Mathieu. (2019) Does Reducing Sedentarity With Standing Desks Hinder Cognitive Performance?. Human Factors: The Journal of the Human Factors and Ergonomics Society 62:4, pages 603-612.
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Jemima C. John, Shreela V. Sharma, Deanna Hoelscher, Michael D. Swartz & Chuck Huber. (2020) Self-Efficacy, Social-Support, and Physical Activity Measures Among Hospital Employees: A Multisite Cross-Sectional Study. Journal of Physical Activity and Health 17:5, pages 548-556.
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Hasan Dinçer & Ayşe Mengir. 2020. Handbook of Research on Decision-Making Techniques in Financial Marketing. Handbook of Research on Decision-Making Techniques in Financial Marketing 145 171 .
Michael Christmann. 2020. The Networked Health-Relevant Factors for Office Buildings. The Networked Health-Relevant Factors for Office Buildings 157 165 .
Abigail S. Morris, Rebecca C. Murphy, Sam O. Shepherd, Genevieve N. Healy, Charlotte L. Edwardson & Lee E. F. Graves. (2019) A multi-component intervention to sit less and move more in a contact centre setting: a feasibility study. BMC Public Health 19:1.
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Jia-Hua Lin & Stephen Bao. (2019) The effect of sit-stand schedules on office work productivity: A pilot study. Work 64:3, pages 563-568.
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Gregory Garrett, Hongwei Zhao, Adam Pickens, Ranjana Mehta, Leigh Preston, Amy Powell & Mark Benden. (2019) Computer-based Prompt's impact on postural variability and sit-stand desk usage behavior; a cluster randomized control trial. Applied Ergonomics 79, pages 17-24.
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Pankaj Parag Sharma, Ranjana K. Mehta, Adam Pickens, Gang Han & Mark Benden. (2018) Sit-Stand Desk Software Can Now Monitor and Prompt Office Workers to Change Health Behaviors. Human Factors: The Journal of the Human Factors and Ergonomics Society 61:5, pages 816-824.
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Jemima John, Michael D. Swartz, Deanna Hoelscher, Chuck Huber & Shreela Sharma. (2019) Measures of Physical Activity and Body Mass Index in Hospital Workers. Journal of Occupational & Environmental Medicine 61:5, pages e176-e182.
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Abigail Morris, Rebecca Murphy, Sam Shepherd & Lee Graves. (2018) Multi-Stakeholder Perspectives of Factors That Influence Contact Centre Call Agents’ Workplace Physical Activity and Sedentary Behaviour. International Journal of Environmental Research and Public Health 15:7, pages 1484.
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. (2018) Do Sit–Stand Workstations Improve Cardiovascular Health?. Journal of Occupational & Environmental Medicine 60:7, pages e319-e320.
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Michael Christmann. 2018. Die vernetzten gesundheitsrelevanten Faktoren für Bürogebäude. Die vernetzten gesundheitsrelevanten Faktoren für Bürogebäude 163 170 .
Benjamin Gardner, Stephen Dewitt, Lee Smith, John P. Buckley, Stuart J. H. Biddle & Louise Mansfield. (2017) The ReSiT study (reducing sitting time): rationale and protocol for an exploratory pilot study of an intervention to reduce sitting time among office workers. Pilot and Feasibility Studies 3:1.
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Jill Burns, Cuisle Forde & Sara Dockrell. (2017) Energy Expenditure of Standing Compared to Sitting While Conducting Office Tasks. Human Factors: The Journal of the Human Factors and Ergonomics Society 59:7, pages 1078-1087.
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Jia-Hua Lin, Carisa Harris-Adamson, Stephen Bao, David Rempel, Lora Cavuoto, Michelle M. Robertson & Meg Honan. (2017) Alternative Workstations: Magic Pills for Office Worker Health?. Proceedings of the Human Factors and Ergonomics Society Annual Meeting 61:1, pages 460-464.
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