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Hospitality Management Studies

Hospitableness: the new service metaphor? Developing an instrument for measuring hosting

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Mary Dawson, Priyanko Guchait, Michelle Russen, Xingyu Wang & Aysin Pasamehmetoglu. (2023) Hospitality organizational culture: Impact on employee’s job satisfaction, organizational citizenship behaviors, service recovery performance, and intention to leave. Journal of Human Resources in Hospitality & Tourism 22:3, pages 460-488.
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Conrad Lashley. (2023) Time to look at the stars? Reflections on bias and prejudice in hospitality management education. Research in Hospitality Management 13:1, pages 69-74.
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Tracy Harkison. (2023) Knit and natter — the hospitableness of knitting. Research in Hospitality Management 13:1, pages 1-4.
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Dori Davari & SooCheong (Shawn) Jang. (2023) Diaspora’s intuitive role as cultural ambassador: toward a new cultural sustainability perspective. Journal of Sustainable Tourism 0:0, pages 1-18.
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Kajsa Hult, Jack Lainpelto, Ute Walter & Inger M. Jonsson. (2023) Constructing the hospitality superstar in restaurant dining rooms. Scandinavian Journal of Hospitality and Tourism 23:2-3, pages 264-281.
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Benjamin R. Meagher, Jaidyn Cook, Shanti C. Silver, Mathilde Van Doosselaere, Joseph I. Wint & Xinjie Zheng. (2023) Be Our Guest: The Development of the Interpersonal Hospitality Scale. Journal of Personality Assessment 105:2, pages 203-214.
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Ruth Pijls, Mirjam Galetzka, Brenda H Groen & Ad T H Pruyn. (2021) Hospitality in a theatre: The role of physical warmth. Research in Hospitality Management 11:3, pages 225-233.
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Hailian Qiu, Minglong Li, Boyang Shu & Billy Bai. (2020) Enhancing hospitality experience with service robots: the mediating role of rapport building. Journal of Hospitality Marketing & Management 29:3, pages 247-268.
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Peter Singleton & Erwin Losekoot. (2020) Exploring the key components of a contemporary hospitality servicescape: Architecture, theology and community. Research in Hospitality Management 10:1, pages 13-20.
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George Ritzer. (2015) Hospitality and prosumption. Research in Hospitality Management 5:1, pages 9-17.
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Articles from other publishers (15)

Levent Altinay, Zaid Alrawadieh, Oto Hudec, Nataša Urbančíková & Hasan Evrim Arici. (2023) Modelling social inclusion, self-esteem, loneliness, psychological distress, and psychological resilience of refugees: Does hospitableness matter?. Journal of Business Research 162, pages 113901.
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Theophilus Gyepi-Garbrah, Alexander Preko, Iddrisu Mohammed & Ibrahim Mohammed. (2023) Using goal-setting theory and expectancy theory to understand career goal implementation in the hospitality industry. Journal of Hospitality, Leisure, Sport & Tourism Education 32, pages 100425.
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Seobgyu Song & Kwangsoo Park. (2023) Observing disability inclusion in service provision. Annals of Tourism Research 100, pages 103551.
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Sahaya G. Selvam, Joyce Wanjiru Kiige & Jeketule Soko. 2022. Embracing Well-Being in Diverse African Contexts: Research Perspectives. Embracing Well-Being in Diverse African Contexts: Research Perspectives 99 121 .
Dori Davari & SooCheong Jang. (2021) Visit intention of non-visitors: A step toward advancing a people-centered image. Journal of Destination Marketing & Management 22, pages 100662.
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Ceridwyn King, Juan M. Madera, Lindsey Lee, Enrique Murillo, Tom Baum & David Solnet. (2021) Reimagining attraction and retention of hospitality management talent– A multilevel identity perspective. Journal of Business Research 136, pages 251-262.
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Brenda Groen & Hester van Sprang. (2021) Perceptions of Hospitality and Safety Are Two Sides of the Same Coin. Buildings 11:3, pages 113.
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Dr Salott Chau & Dr Libo Yan. (2021) Destination hospitality indicators. Journal of Destination Marketing & Management 19, pages 100537.
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Asli D.A. Tasci, Gurhan Aktas & Fulya Acikgoz. (2021) CULTURAL DIFFERENCES IN HOSPITABLENESS: A STUDY IN TURKISH CULTURE. Tourism and hospitality management 27:2, pages 339-361.
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Angela Steffen, Jürg Stettler & Lukas Huck. (2020) Feeling (un)welcome in Switzerland: The perception of commercial hospitality by domestic and international tourists. Tourism and Hospitality Research 21:1, pages 44-60.
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Mariana Madeira, Susana Silva & Teresa Pataco. 2021. Tourism Innovation in Spain and Portugal. Tourism Innovation in Spain and Portugal 133 148 .
Tijana Radojevic, Nemanja Stanisic & Nenad Stanic. (2019) The culture of hospitality: From anecdote to evidence. Annals of Tourism Research 79, pages 102789.
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P. Christou & R. Sharpley. (2019) Philoxenia offered to tourists? A rural tourism perspective. Tourism Management 72, pages 39-51.
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Conrad Lashley. 2018. Innovation in Hospitality Education. Innovation in Hospitality Education 33 48 .
Conrad Lashley. (2015) Hospitality studies: escaping the tyranny?. Quality Assurance in Education 23:4, pages 364-377.
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