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Research in Hospitality Management Volume 14, 2024 - Issue 1

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RESEARCH ARTICLES

Customer intelligence and customer retention in hotels in south-west Nigeria

Edwin Chigozie Nwokorie1 Department of Hospitality Management, The Federal Polytechnic Ilaro, NigeriaCorrespondence[email protected]

https://orcid.org/0000-0002-4722-4154

Polycarp Amaogananya Igbojekwe2 Department of Hospitality and Tourism Management, Imo State University Owerri, Nigeria

Emmanuel Nnabugwu Ukabuilu2 Department of Hospitality and Tourism Management, Imo State University Owerri, Nigeria

Pages 43-56 | Published online: 12 Jun 2024

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https://doi.org/10.1080/22243534.2024.2354664
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