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Cogent Education Volume 10, 2023 - Issue 2

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EDUCATIONAL LEADERSHIP & MANAGEMENT

Assessing service quality in tertiary Education using adapted SERVQUAL scale

Aklilu Alemu1 Education Policy and Leadership, Madda Walabu University, Addis Ababa, EthiopiaCorrespondence[email protected]

https://orcid.org/0000-0001-5784-0551 View further author information

Article: 2259733 | Received 14 Apr 2023, Accepted 12 Sep 2023, Published online: 20 Sep 2023

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https://doi.org/10.1080/2331186X.2023.2259733
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