Citations (61)
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Pratik Ghosh, Deepika Jhamb & Larry Yu. (2023) Measuring service quality perceptions of hotel management institutes on hotel recruiters’ hiring intentions: effect of sacrifice, satisfaction and service value. Journal of Teaching in Travel & Tourism 23:4, pages 469-493.
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Pratik Ghosh, Deepika Jhamb & Larry Yu. (2023) Faculty Behavioral Intentions in Hospitality Education: Effect of Service Quality, Service Value, Sacrifice, and Satisfaction. Journal of Hospitality & Tourism Education 35:4, pages 349-365.
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Zazli Lily Wisker. (2023) Marketing mobile payment to baby boomers during COVID-19 pandemic: The role of emotional appeal, advertising creativity and perceived value. Journal of Marketing Communications 29:6, pages 535-557.
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Rhaimá Aparecida Mendonça da Costa Birchal, Luiz Rodrigo Cunha Moura & Fernanda Carla Wasner Vasconcelos. (2023) Perceived value by consumers in vegetarian food and its consequences: A study in Brazil. Journal of Foodservice Business Research 0:0, pages 1-31.
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Nkosivile Welcome Madinga, Marlé van Eyk & Felix Amoah. (2023) LGBT Tourism in South Africa: the influence of customer value on behavioural intention. Current Issues in Tourism 26:11, pages 1813-1827.
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Miao Su, Jinjing Zhao, Guanqiu Qi, Junseung Kim & Keun-sik Park. (2023) Online retailer cold chain physical distribution service quality and consumers: evidence from China during the COVID-19 pandemic. International Journal of Logistics Research and Applications 26:4, pages 442-459.
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Yacine Ouazzani, Haydeé Calderón-García & Berta Tubillejas-Andrés. (2023) Opera streaming: perceived value as an explanatory factor for loyalty and intention to attend an opera in an opera house. Journal of Marketing Management 39:5-6, pages 414-442.
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Wahyuningsih, Hanny Nasution, Yulia Hendri Yeni & Ratna Roostika. (2022) A comparative study of generations X, Y, Z in food purchasing behavior: the relationships among customer value, satisfaction, and Ewom. Cogent Business & Management 9:1.
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Andreas Samudro & Vonny Susanti. (2022) Assessing Antecedents of Loyalty in the Industrial Relationship Model: An Examination of Base Model Constituents and Moderators. Journal of Relationship Marketing 21:4, pages 255-284.
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Maryam Ekaabi, Khalizani Khalid & Ross Davidson. (2020) The service quality and satisfaction of smart policing in the UAE. Cogent Business & Management 7:1.
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Articles from other publishers (51)
Rebecca Pera & Eliana Ferrulli. (2023) Consumers' textile disposal practices and their perceived value in the circular economy: A platform focused ethnography approach. Business Strategy and the Environment.
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Leonardo Ortegón-Cortázar & Marcelo Royo-Vela. (2023) The Effects of the Biophilic Atmosphere on Hedonic Value, Utilitarian Value, and Customer Loyalty. Sustainability 15:23, pages 16435.
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Ting Liu, Chun Ma, Jiaqi Xue, Gang Li & Qiuli Lu. (2023) The Impact of Tourist Operant Resources on Online Citizenship Behavior in Sustainable Tourism. Sustainability 15:23, pages 16148.
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Pratik Ghosh, Deepika Jhamb & Rahul Dhiman. (2023) Measuring QSR service quality on behavioral intentions of gen Z customers using QUICKSERV–mediating effect of service value and satisfaction. International Journal of Quality & Reliability Management 40:10, pages 2351-2370.
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Shih Ween Yong, Jun-Hwa Cheah, Xin-Jean Lim, Siew Imm Ng & Yee Choy Leong. (2023) How to make you spend more in the airport? An investigation towards ECSI model on willingness to spend more in airport. Journal of Air Transport Management 112, pages 102464.
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Moh. Wahyudin, Chih-Cheng Chen, Henry Yuliando, Najihatul Mujahidah & Kune-Muh Tsai. (2023) Importance–performance and potential gain of food delivery apps: in view of the restaurant partner perspective. British Food Journal.
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Kavita Kamboj & Nawal Kishor. (2023) Assessing the Effects of Customer-perceived Values Toward Organic Food: The Moderating Role of Media Exposure to Food Safety Issues. Business Perspectives and Research.
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Kyösti Pennanen, Sari Ollila, Piritta Mamia & Jenniina Sihvonen. (2023) Not just the motives – The mediating role of perceived health-related value when predicting likelihood of buying plant-based drinkable snacks. Future Foods 7, pages 100227.
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Martina G. Gallarza & Raquel Sánchez-Fernández. (2023) Defining and Measuring Customer Value: Some Reflections and New Perspectives. Journal of Creating Value 9:1, pages 27-45.
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Yi Jiang, Po-Lin Lai, Ching-Chiao Yang & Xinchen Wang. (2023) Exploring the factors that drive consumers to use contactless delivery services in the context of the continued COVID-19 pandemic. Journal of Retailing and Consumer Services 72, pages 103276.
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Bo Hu, Yu-li Liu & Wenjia Yan. (2023) Should I scan my face? The influence of perceived value and trust on Chinese users’ intention to use facial recognition payment. Telematics and Informatics 78, pages 101951.
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Omkar Dastane, Chai Lee Goi & Fazlul K. Rabbanee. (2023) The development and validation of a scale to measure perceived value of mobile commerce (MVAL-SCALE). Journal of Retailing and Consumer Services 71, pages 103222.
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Rizaldi Yusfiarto, Sunarsih Sunarsih & Darmawan Darmawan. (2021) Understanding Muslim’s switching from cash to m-payments: based on push-pull-mooring framework. Journal of Islamic Marketing 14:2, pages 342-365.
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Aswindaru Rineggo, Ananda Sabil Hussein, Achmad Sudiro & Sunaryo. 2023. Proceedings of the 1st Brawijaya International Conference on Business and Law (BICoBL 2022). Proceedings of the 1st Brawijaya International Conference on Business and Law (BICoBL 2022)
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Ryan SUTANTO & Ferdi ANTONIO. (2023) Antecedents of involvement in traditional food products in chinese food restaurants and its effect on customer intention. Tourism and hospitality management 29:3, pages 409-422.
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Saeed Abo-oleet, Fan Zhao & Xiaowen Fang. 2023. HCI in Games. HCI in Games
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Joana Joaquim, Ana Sampaio & João Mosca. (2022) Perceptual Differences of the Multidimensional Value of a Relationship with Agribusiness in South Mozambique: A Multi-group Confirmatory Factor Analysis. African Journal of Employee Relations 46.
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Mrihrahayu Rumaningsih, Abdullah Zailani, Suyamto & Kurniawati Darmaningrum. (2022) Analysing consumer behavioural intention on sustainable organic food products. International Journal of Research in Business and Social Science (2147- 4478) 11:9, pages 404-415.
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Yangyang Jiang, Xiya Zhang & M. S. Balaji. (2022) Customer-Perceived Value Influence on Luxury Hotel Purchase Intention Among Potential Customers. Tourism Analysis 27:4, pages 559-566.
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Rosa Maria Dangelico, Letizia Alvino & Luca Fraccascia. (2022) Investigating the antecedents of consumer behavioral intention for sustainable fashion products: Evidence from a large survey of Italian consumers. Technological Forecasting and Social Change 185, pages 122010.
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Mark Ng, Monica Law & Ka-fu Kevin Lin. (2022) Determinants of smartphone brand switching intention of consumers in Hong Kong. Journal of Marketing Analytics.
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Kavita Kamboj & Nawal Kishor. (2022) Influence of Customer Perceived Values on Organic Food Consumption Behaviour: Mediating Role of Green Purchase Intention. FIIB Business Review, pages 231971452211252.
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Aini Aman, Omkar Dastane & Muhammad Rafiq. (2022) Perception of value from food delivery apps: A data report. Frontiers in Psychology 13.
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Elizabeth Emperatriz García-Salirrosas, Dany Yudet Millones-Liza, Jorge Alberto Esponda-Pérez, Ángel Acevedo-Duque, Jessica Müller-Pérez & Lisette C. Sánchez Díaz. (2022) Factors Influencing Loyalty to Health Food Brands: An Analysis from the Value Perceived by the Peruvian Consumer. Sustainability 14:17, pages 10529.
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Chaohua Huang, Shaoshuang Zhuang, Ziyuan Li & Jingke Gao. (2022) Creating a Sincere Sustainable Brand: The Application of Aristotle’s Rhetorical Theory to Green Brand Storytelling. Frontiers in Psychology 13.
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Fidan Kurtaliqi, Mustafeed Zaman & Romain Sohier. (2022) The psychological reassurance effect of mobile tracing apps in Covid-19 Era. Computers in Human Behavior 131, pages 107210.
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Sherbaz Khan, Aamir Rashid, Rizwana Rasheed & Noor Aina Amirah. (2022) Designing a knowledge-based system (KBS) to study consumer purchase intention: the impact of digital influencers in Pakistan. Kybernetes.
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Severine Peche, Stephanie Engelmann & Gertrud Schmitz. 2022. Interaktive Einkaufserlebnisse in Innenstädten. Interaktive Einkaufserlebnisse in Innenstädten
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Sheenam Jain & Malin Sundström. (2021) Toward a conceptualization of personalized services in apparel e-commerce fulfillment. Research Journal of Textile and Apparel 25:4, pages 414-430.
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Yi Jiang, Xueqin Wang & Kum Fai Yuen. (2021) Augmented reality shopping application usage: The influence of attitude, value, and characteristics of innovation. Journal of Retailing and Consumer Services 63, pages 102720.
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Ting‐hsiang Tseng, Hazel H. Huang & Matthew Tingchi Liu. (2021) Limited‐edition advertising does not always work for luxury brands: The influence of consumption contexts. Journal of Consumer Behaviour 20:5, pages 1204-1215.
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Thiago de Luca Sant'ana Ribeiro, Benny Kramer Costa & Otavio Freire. (2021) Cocriação de Valor no Turismo. Revista Brasileira de Pesquisa em Turismo 15:2, pages 1924.
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Mohamed Aboelmaged, Gharib Hashem & Samar Mouakket. (2021) Predicting subjective well-being among mHealth users: a readiness – value model. International Journal of Information Management 56, pages 102247.
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Hye Jung Jung, Kyung Wha Oh & HaeJung Maria Kim. (2021) Country Differences in Determinants of Behavioral Intention towards Sustainable Apparel Products. Sustainability 13:2, pages 558.
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Valarie A. Zeithaml, Katrien Verleye, Isabella Hatak, Monika Koller & Alexander Zauner. (2020) Three Decades of Customer Value Research: Paradigmatic Roots and Future Research Avenues. Journal of Service Research 23:4, pages 409-432.
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Luis Oliveira, Val Mitchell & Andrew May. (2019) Smart home technology—comparing householder expectations at the point of installation with experiences 1 year later. Personal and Ubiquitous Computing 24:5, pages 613-626.
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Pankaj Vishwakarma, Srabanti Mukherjee & Biplab Datta. (2020) Travelers’ intention to adopt virtual reality: A consumer value perspective. Journal of Destination Marketing & Management 17, pages 100456.
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Omkar Dastane, Chai Lee Goi & Fazlul Rabbanee. (2020) A synthesis of constructs for modelling consumers’ perception of value from mobile-commerce (M-VAL). Journal of Retailing and Consumer Services 55, pages 102074.
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Fei Ma, Dan Guo, Kum Fai Yuen, Qipeng Sun, Fuxia Ren, Xiaobo Xu & Chengyong Zhao. (2020) The Influence of Continuous Improvement of Public Car-Sharing Platforms on Passenger Loyalty: A Mediation and Moderation Analysis. International Journal of Environmental Research and Public Health 17:8, pages 2756.
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Daisy X.F. Fan, Cathy H.C. Hsu & Bingna Lin. (2020) Tourists’ experiential value co-creation through online social contacts: Customer-dominant logic perspective. Journal of Business Research 108, pages 163-173.
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Jason MS Lam & Ahmad Azmi M Ariffin. (2019) Do travel images affect international students’ on-site academic value? New evidence from the Malaysia’s ‘higher edutourism’ destination. Journal of Vacation Marketing 25:4, pages 499-514.
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Martina G. Gallarza, Francisco Arteaga & Irene Gil-Saura. (2019) Customer value in tourism and hospitality: Broadening dimensions and stretching the value-satisfaction-loyalty chain. Tourism Management Perspectives 31, pages 254-268.
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Kum Fai Yuen, Xueqin Wang, Fei Ma & Yiik Diew Wong. (2019) The determinants of customers’ intention to use smart lockers for last-mile deliveries. Journal of Retailing and Consumer Services 49, pages 316-326.
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Lorenzo Maccioni, Yuri Borgianni & Demis Basso. (2019) Value Perception of Green Products: An Exploratory Study Combining Conscious Answers and Unconscious Behavioral Aspects. Sustainability 11:5, pages 1226.
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Kum Fai Yuen, Xueqin Wang, Yiik Diew Wong & Qingji Zhou. (2018) The effect of sustainable shipping practices on shippers’ loyalty: The mediating role of perceived value, trust and transaction cost. Transportation Research Part E: Logistics and Transportation Review 116, pages 123-135.
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James A. Busser & Lenna V. Shulga. (2018) Co-created value: Multidimensional scale and nomological network. Tourism Management 65, pages 69-86.
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Ross Gordon, Sally Dibb, Christopher Magee, Paul Cooper & Gordon Waitt. (2018) Empirically testing the concept of value-in-behavior and its relevance for social marketing. Journal of Business Research 82, pages 56-67.
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Stephanie Hui-Wen Chuah, Malliga Marimuthu, Jay Kandampully & Anil Bilgihan. (2017) What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-satisfaction-loyalty chain. Journal of Retailing and Consumer Services 36, pages 124-136.
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