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Cogent Engineering Volume 10, 2023 - Issue 1
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SYSTEMS & CONTROL

A multi layer recency frequency monetary method for customer priority segmentation in online transaction

Andreas Handojo1 Industrial Engineering Department, Sepuluh Nopember Institute of Technology, Surabaya, Indonesia;2 Informatics Department, Petra Christian University, Surabaya, IndonesiaView further author information
,
Nyoman Pujawan1 Industrial Engineering Department, Sepuluh Nopember Institute of Technology, Surabaya, IndonesiaCorrespondence[email protected]
View further author information
,
Budi Santosa1 Industrial Engineering Department, Sepuluh Nopember Institute of Technology, Surabaya, IndonesiaView further author information
&
Moses Laksono Singgih1 Industrial Engineering Department, Sepuluh Nopember Institute of Technology, Surabaya, IndonesiaView further author information
Article: 2162679 | Received 26 Jun 2022, Accepted 20 Dec 2022, Published online: 05 Jan 2023

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