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Cogent Business & Management Volume 9, 2022 - Issue 1
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OPERATIONS, INFORMATION & TECHNOLOGY

Understanding e-commerce customer behaviors to use drone delivery services: A privacy calculus view

Wei Xie1 Department of Computer Information Systems and Supply Chain Management, Walker College of Business, Appalachian State University, Boone, North Carolina, USAView further author information
,
Charlie Chen2 Department of Accounting, Thammasat Business School, Thammasat University, Phra Nakhon, ThailandView further author information
&
Juthamon Sithipolvanichgul2 Department of Accounting, Thammasat Business School, Thammasat University, Phra Nakhon, ThailandCorrespondence[email protected]
View further author information
Article: 2102791 | Received 15 May 2022, Accepted 14 Jul 2022, Published online: 02 Aug 2022

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Charlie Chen, Makoto Nakayama & Peter Ractham. (2023) Increasing the intention of Gen Zers to adopt drone delivery services based on a three-step decision-making process. Cogent Business & Management 10:1.
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Steven Leon, Charlie Chen & Aaron Ratcliffe. Consumers’ perceptions of the environmental and public health benefits of last mile drone delivery. International Journal of Logistics Research and Applications 0:0, pages 1-25.
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Nguyet Nguyen, Minh Trang Nguyen, Thi Thuy Chung Nguyen & Manh Hung Nguyen. (2024) Customer switching intention from home delivery to smart locker delivery: Evidence from Vietnam. Innovative Marketing 20:2, pages 140-151.
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Nguyệt Nguyễn Thị Mỹ & Hà Trần Thị Hoàng. (2024) Ý định tiếp tục sử dụng dịch vụ tủ đồ thông minh của người dùng tại các đô thị lớn ở Việt Nam. Tạp chí Kinh tế và Phát triển, pages 70-79.
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Nguyễn Thị Mỹ Nguyệt, Trần Thị Hoàng Hà, Nguyễn Minh Trang & Nguyễn Thị Thủy Chung. (2024) Yếu tố thúc đẩy và cản trở hành vi chuyển đổi sử dụng tủ khóa thông minh của người tiêu dùng tại Hà Nội. VNU JOURNAL OF ECONOMICS AND BUSINESS. 4:1, pages 78.
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Grzegorz ChodakGrzegorz Chodak. 2024. The Future of E-commerce. The Future of E-commerce 25 49 .
Ning Wang, Nico Mutzner & Karl Blanchet. (2023) Societal acceptance of urban drones: A scoping literature review. Technology in Society 75, pages 102377.
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Mei Kei Leong & Kian Yeik Koay. (2023) Towards a unified model of consumers’ intentions to use drone food delivery services. International Journal of Hospitality Management 113, pages 103539.
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Avishkar Seth, Alice James, Endrowednes Kuantama, Subhas Mukhopadhyay & Richard Han. 2023. Sensing Technology. Sensing Technology 476 483 .

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