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Cogent Economics & Finance Volume 8, 2020 - Issue 1
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FINANCIAL ECONOMICS

Deductions from a Sub-Saharan African Bank’s Tweets: A sentiment analysis approach

Raphael Kwaku Botchway1 Faculty of Applied Informatics, Tomas Bata University in Zlin, Nam T.G. Masaryka 5555, Zlin760 01, Czech RepublicView further author information
,
Abdul Bashiru Jibril2 Faculty of Management and Economics, Tomas Bata University in Zlin, Nam T.G. Masaryka 5555, Zlin760 01, Czech RepublicCorrespondence[email protected] [email protected]
ORCID Iconhttps://orcid.org/0000-0003-4554-0150View further author information
ORCID Icon,
Zuzana Komínková Oplatková1 Faculty of Applied Informatics, Tomas Bata University in Zlin, Nam T.G. Masaryka 5555, Zlin760 01, Czech RepublicView further author information
&
Miloslava Chovancová2 Faculty of Management and Economics, Tomas Bata University in Zlin, Nam T.G. Masaryka 5555, Zlin760 01, Czech RepublicView further author information
|
David McMillan3 University of Stirling, StirlingUnited KingdomView further author information
(Reviewing editor)
Article: 1776006 | Received 23 Mar 2020, Accepted 23 May 2020, Published online: 08 Jun 2020

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Abdul Bashiru Jibril, Michael Adu Kwarteng, Raphael Kwaku Botchway, Jürgen Bode & Miloslava Chovancova. (2020) The impact of online identity theft on customers’ willingness to engage in e-banking transaction in Ghana: A technology threat avoidance theory. Cogent Business & Management 7:1.
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Articles from other publishers (10)

Toqeer Mahmood, Saba Naseem, Rehan Ashraf, Muhammad Asif, Muhammad Umair & Mohsin Shah. (2023) Recognizing factors effecting the use of mobile banking apps through sentiment and thematic analysis on user reviews. Neural Computing and Applications.
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Mathupayas Thongmak. (2023) Thai Commercial Banks on Twitter. International Journal of Asian Business and Information Management 14:1, pages 1-27.
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Sherina Sally. (2022) SENTIMENT ANALYSIS ON YOUTUBE SMART PHONE UNBOXING VIDEO REVIEWS IN SRI LANKA. International Journal of Research -GRANTHAALAYAH 10:11.
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Mazin Salih Kadhim Abadah, Pantea Keikhosrokiani & Xian Zhao. 2022. Handbook of Research on Applied Artificial Intelligence and Robotics for Government Processes. Handbook of Research on Applied Artificial Intelligence and Robotics for Government Processes 156 188 .
Raphael Kwaku Botchway, Vinod Yadav, Zuzana Oplatkova Kominkova & Roman Senkerik. (2022) Text-based feature selection using binary particle swarm optimization for sentiment analysis. Text-based feature selection using binary particle swarm optimization for sentiment analysis.
Fatima Es-Sabery, Ibrahim Es-Sabery, Abdellatif Hair, Beatriz Sainz-De-Abajo & Begonya Garcia-Zapirain. (2022) Emotion Processing by Applying a Fuzzy-Based Vader Lexicon and a Parallel Deep Belief Network Over Massive Data. IEEE Access 10, pages 87870-87899.
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Fatima Es-sabery, Khadija Es-sabery, Bouchra El Akraoui & Abdellatif Hair. 2022. Business Intelligence. Business Intelligence 3 28 .
John Amoah, Jaroslav Belás, Khurram Ajaz Khan & Zdenko Metzker. (2021) Antecedents of Sustainable SMEs in the Social Media Space: A Partial Least Square-Structural Equation Modeling (PLS-SEM) Approach. Management & Marketing. Challenges for the Knowledge Society 16:1, pages 26-46.
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Fuad Alattar & Khaled Shaalan. (2021) Using Artificial Intelligence to Understand What Causes Sentiment Changes on Social Media. IEEE Access 9, pages 61756-61767.
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Michael Adu Kwarteng, Alex Ntsiful, Raphael Kwaku Botchway, Michal Pilik & Zuzana Komínková Oplatková. 2020. Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation. Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation 463 473 .

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