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Managing Sport and Leisure Volume 29, 2024 - Issue 4
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What influences season ticket holders’ satisfaction and renewal intention? the role of season ticket service quality

Doyeon Wona Department of Kinesiology, Texas A&M University-Corpus Christi, Corpus Christi, TX, USACorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0003-4336-9767
ORCID Icon &
Cindy Leeb College of Applied Human Sciences, West Virginia University, Morgantown, WV, USAORCID Iconhttps://orcid.org/0000-0001-7423-7930
ORCID Icon
Pages 572-590 | Received 22 Mar 2021, Accepted 27 Apr 2022, Published online: 08 May 2022

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Read on this site (2)

Yuanyuan Hua, Ying Zhang & Pei Ma. (2024) The mediating effect of BIM application on the link between organizational support and BIM user satisfaction. Architectural Engineering and Design Management 20:3, pages 636-655.
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Jamie Wheaton. The marketing of season tickets in the English Football League during a cost-of-living crisis: the importance of financial sustainability and the role of economic, social and cultural capital. Soccer & Society 0:0, pages 1-15.
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Articles from other publishers (3)

Heath McDonald, Steven Dunn, Dominik Schreyer & Byron Sharp. (2023) Understanding consumer behaviour in evolving subscription markets – lessons from sports season tickets research. Journal of Service Management 35:1, pages 89-107.
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Nurettin Göksu ÇİNİ & Ebru GÜZEL KUYUCU. (2023) Sezonluk (Kombine) Bilet Sahipleri Memnuniyet Ölçeği: Türkçe Geçerlik ve Güvenirlik ÇalışmasıSeason Ticket Holders Satisfaction Scale: Turkish Validity and Reliability Study. Akdeniz Spor Bilimleri Dergisi 6:4, pages 1277-1291.
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Christopher Huth & Markus Kurscheidt. (2022) Season Ticketing as a Risk Management Tool in Professional Team Sports: A Pricing Analysis of German Soccer and Basketball. Journal of Risk and Financial Management 15:9, pages 392.
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