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Annals of the International Communication Association Volume 7, 1983 - Issue 1: Communication Yearbook 7
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Part IX. Health Communication

Compliance, Satisfaction, and Physician-Patient Communication

Shelley D. LaneUniversity of Wisconsin -Madison
Pages 772-800 | Published online: 18 May 2016

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Daniela B. Friedman & Laurie Hoffman-Goetz. (2003) Sources of Cancer Information for Seniors: A Focus Group Pilot Study Report. Journal of Cancer Education 18:4, pages 215-222.
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David E. Schneider & Raymond K. Tucker. (1992) Measuring Communicative Satisfaction in Doctor--Patient Relations: The Doctor--Patient Communication Inventory. Health Communication 4:1, pages 19-28.
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RichardL. Street$suffix/text()$suffix/text() & JohnM. Wiemann. (1988) Differences in how physicians and patients perceive physicians’ relational communication. Southern Speech Communication Journal 53:4, pages 420-440.
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GaryL. Kreps. (1988) Relational communication in health care. Southern Speech Communication Journal 53:4, pages 344-359.
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Gary Lkreps. (1988) The Pervasive Role of Information in Health and Health Care: Implications for Health Communication Policy. Annals of the International Communication Association 11:1, pages 238-276.
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JudeeK. Burgoon, Michael Pfau, Roxanne Parrott, Thomas Birk, Ray Coker & Michael Burgoon. (1987) Relational communication, satisfaction, compliance‐gaining strategies, and compliance in communication between physicians and patients. Communication Monographs 54:3, pages 307-324.
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Virginia Eman Wheeless. (1987) Female patient and physician communication and discussion of gynecological health care issues. Southern Speech Communication Journal 52:2, pages 198-211.
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Richard L. Street$suffix/text()$suffix/text() & John M. Wiemann. (1987) Patient Satisfaction with Physicians’ Interpersonal Involvement, Expressiveness, and Dominance. Annals of the International Communication Association 10:1, pages 591-612.
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VincentS. Di Salvo, JanetK. Larsen & DencilK. Backus. (1986) The health care communicator: An identification of skills and problems. Communication Education 35:3, pages 231-242.
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Richard L. Street. (1986) Interaction Processes and Outcomes in Interviews. Annals of the International Communication Association 9:1, pages 215-250.
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Articles from other publishers (4)

Cynthia Webster & D.S. Sundaram. (2009) Effect of service provider's communication style on customer satisfaction in professional services setting: the moderating role of criticality and service nature. Journal of Services Marketing 23:2, pages 103-113.
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Barbara G. VivianJames R. Wilcox. (2016) Compliance Communication in Home Health Care: A Mutually Reciprocal Process. Qualitative Health Research 10:1, pages 103-116.
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Michael Burgoon, Mark Callister & Frank G. Hunsaker. (2016) Patients Who Deceive. Journal of Language and Social Psychology 13:4, pages 443-468.
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Pamela A. Rowland-Morin & J. Gregory Carroll. (2016) Verbal Communication Skills and Patient Satisfaction. Evaluation & the Health Professions 13:2, pages 168-185.
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